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 Duration 21 hours

Course Outline

Advanced AIOps Architecture and Strategic Planning

  • Evaluation of AIOps platform architectures and core components
  • Engineering scalable AIOps data pipelines
  • Defining service observability and telemetry frameworks

Data Standardization and Correlation

  • Collection of logs, metrics, events, and distributed traces
  • Data sanitization, standardization, and contextual alignment
  • Techniques for event correlation and signal-to-noise optimization

Anomaly Detection and Machine Learning Extensions

  • Deployment of advanced anomaly detection models (statistical and ML-based)
  • Model training, validation, and continuous performance tuning
  • Management of unbalanced and high-dimensional data sets

Root Cause Analysis and Predictive Analytics

  • ML-driven root cause investigation workflows
  • Predictive modeling for incident anticipation
  • Development of RCA dashboards and chronological timelines

Tools and Platform Labs

  • Practical exercises using platforms such as Splunk ITSI, Moogsoft, Dynatrace, and IBM Watson AIOps
  • Integration with ITSM (ServiceNow, Jira) and DevOps toolchains
  • Development of playbooks and automated workflows

Cloud, Multi-Cloud, and Hybrid AIOps Integration

  • AIOps implementation in AWS, Azure, and GCP environments
  • Multi-cloud observability architectures
  • Capacity forecasting and predictive resource scaling

Automation and Self-Healing Workflows

  • Designing closed-loop automation processes
  • Management of runbooks, playbooks, and event triggers
  • Self-healing mechanisms and resilience patterns

Real-World Use Cases and Best Practices

  • Industry-specific case studies
  • Alignment of operational metrics with business outcomes
  • Optimization and tuning methodologies

Summary and Next Steps

Requirements

  • Completion of AIOps Foundation or equivalent foundational knowledge
  • Proficiency in data analytics, ML basics, and IT incident processes
  • Experience in IT operations, SRE, or DevOps environments

Audience

  • Advanced IT operations engineers and architects
  • AIOps tool administrators and implementers
  • Site Reliability Engineers (SRE)
  • DevOps platform and observability teams

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