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Duration 14 hours
Course Outline
Introduction to Enterprise AIOps Platforms for Government
- Overview of the evolution in enterprise observability and AIOps methodologies
- Positioning of Splunk, Moogsoft, and Dynatrace within the AIOps ecosystem
- Comparative analysis of capabilities, including strengths, integrations, and application scenarios
Leveraging Splunk for AIOps Operations
- Ingestion of metrics, logs, and events from heterogeneous data sources
- Development of searches, dashboards, and alerts to facilitate real-time situational awareness
- Utilization of Splunk ITSI for anomaly detection and service health assessment
Operational Intelligence via Moogsoft
- Architectural and deployment considerations for Moogsoft AIOps
- Strategies for noise reduction, event deduplication, and alert correlation
- Automation and enrichment of incident workflows
Comprehensive Observability with Dynatrace
- Deployment of OneAgent and automated service discovery
- Application of Davis AI for root cause identification and predictive issue alerting
- Monitoring cloud-native environments, Service Level Objectives (SLOs), and service flow analytics
Integration of Splunk, Moogstack, and Dynatrace
- Cross-platform data integration and API utilization
- Establishment of unified incident management protocols and escalation procedures
- Centralization of insights through dashboards and alerting pipelines
Designing Scalable AIOps Workflows for Government
- Implementation of self-healing automation across integrated toolchains
- Definition of Key Performance Indicators (KPIs) and reporting frameworks for AIOps performance
- Enforcement of governance standards, access controls, and audit compliance
Case Studies and Enterprise Use Scenarios
- Real-world implementations in finance, telecommunications, and retail sectors
- Assessment of Return on Investment (ROI) from AIOps adoption
- Planning for phased deployment and change management processes
Summary and Next Steps
Requirements
- Experience with IT operations or monitoring platforms
- Familiarity with enterprise observability workflows
- Fundamental understanding of alerting, metrics, and logging
Audience
- IT managers accountable for service reliability
- Enterprise monitoring and observability teams
- Operations architects and infrastructure leaders