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Course Outline
Introduction to Enterprise AIOps Platforms
- Overview of enterprise observability and the evolution of AIOps
- Positioning Splunk, Moogsoft, and Dynatrace within the AIOps ecosystem for government
- Comparative analysis of capabilities: strengths, integrations, and operational use cases
Utilizing Splunk for AIOps
- Ingesting metrics, logs, and events from diverse data sources
- Developing searches, dashboards, and alerts to provide real-time insights
- Leveraging Splunk ITSI for anomaly detection and service health scoring
Operational Intelligence with Moogsoft
- Architecture and deployment strategies for Moogsoft AIOps
- Implementing noise reduction, deduplication, and alert correlation
- Automating incident workflows and enriching data context
End-to-End Observability with Dynatrace
- Deploying OneAgent for the auto-discovery of services
- Utilizing Davis AI for root cause detection and predictive problem alerts
- Monitoring cloud-native environments, managing SLOs, and analyzing service flows
Integrating Splunk, Moogsoft, and Dynatrace
- Facilitating cross-platform data integration and API utilization
- Establishing unified incident management protocols and escalation paths for government entities
- Centralizing insights through consolidated dashboards and alert pipelines
Designing Scalable AIOps Workflows
- Implementing self-healing automation across integrated toolchains
- Defining key performance indicators (KPIs) and reporting mechanisms for AIOps efficacy
- Ensuring governance, access control, and audit compliance
Case Studies and Enterprise Use Scenarios
- Examination of real-world applications across finance, telecommunications, and retail sectors
- Evaluating return on investment (ROI) resulting from AIOps adoption
- Planning phased implementation strategies and change management processes
Summary and Next Steps
Requirements
- Demonstrated proficiency with IT operational and monitoring ecosystems
- Working knowledge of enterprise-level observability procedures
- Foundational comprehension of alerting mechanisms, metrics collection, and log management
Target Audience
- IT leadership accountable for service continuity and reliability
- Enterprise monitoring and observability specialists
- Operations architects and infrastructure directors
14 Hours