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Course Outline
Introduction to Enterprise AIOps Platforms for Government
- Overview of enterprise observability and the evolution of AIOps
- Positioning Splunk, Moogsoft, and Dynatrace within the AIOps ecosystem
- Comparing capabilities: strengths, integrations, and use cases for government
Working with Splunk for AIOps in Government
- Ingesting metrics, logs, and events from diverse sources for enhanced visibility
- Creating searches, dashboards, and alerts to provide real-time insights for government operations
- Utilizing Splunk ITSI for anomaly detection and service health scoring in government systems
Operational Intelligence with Moogsoft for Government
- Architecture and deployment of Moogsoft AIOps to support government operations
- Implementing noise reduction, deduplication, and alert correlation for efficient incident management
- Automating incident workflows and enriching data to improve response times in government agencies
End-to-End Observability with Dynatrace for Government
- Deploying OneAgent for auto-discovery of services within government IT environments
- Leveraging Davis AI for root cause detection and predictive problem alerts in government systems
- Monitoring cloud-native applications, setting service level objectives (SLOs), and conducting service flow analytics for government operations
Integrating Splunk, Moogsoft, and Dynatrace for Government
- Facilitating cross-platform data integration and API usage to enhance interoperability for government agencies
- Establishing unified incident management and escalation paths to improve response coordination in government operations
- Centralizing insights through dashboards and alert pipelines to provide comprehensive visibility across government systems
Designing Scalable AIOps Workflows for Government
- Implementing self-healing automation across toolchains to enhance resilience in government IT infrastructure
- Defining key performance indicators (KPIs) and reporting mechanisms to assess AIOps performance in government operations
- Ensuring governance, access control, and audit compliance to maintain security and accountability in government systems
Case Studies and Enterprise Use Scenarios for Government
- Real-world examples from finance, telecom, and retail sectors applicable to government operations
- Evaluating the return on investment (ROI) from AIOps adoption in government agencies
- Planning phased rollouts and change management strategies for successful implementation of AIOps in government organizations
Summary and Next Steps for Government
Requirements
- Experience with IT operations or monitoring platforms for government
- Familiarity with enterprise observability workflows
- Basic understanding of alerting, metrics, and logs
Audience
- IT managers responsible for service reliability in government agencies
- Enterprise monitoring and observability teams within the public sector
- Operations architects and infrastructure leaders for government organizations
14 Hours
