Course Outline

Introduction to Enterprise AIOps Platforms for Government

  • Overview of enterprise observability and the evolution of AIOps for government
  • Positioning Splunk, Moogsoft, and Dynatrace within the AIOps ecosystem for government use
  • Comparing capabilities: strengths, integrations, and use cases for government operations

Working with Splunk for AIOps in Government

  • Ingesting metrics, logs, and events from diverse sources within government systems
  • Creating searches, dashboards, and alerts for real-time insights to support government operations
  • Using Splunk ITSI for anomaly detection and service health scoring in government environments

Operational Intelligence with Moogsoft for Government

  • Architecture and deployment of Moogsoft AIOps for government agencies
  • Noise reduction, deduplication, and alert correlation to enhance government service reliability
  • Incident workflow automation and enrichment to streamline government operations

End-to-End Observability with Dynatrace for Government

  • OneAgent deployment and auto-discovery of services in government IT infrastructures
  • Davis AI for root cause detection and predictive problem alerts to improve government service delivery
  • Cloud-native monitoring, SLOs, and service flow analytics for government applications

Integrating Splunk, Moogsoft, and Dynatrace for Government

  • Cross-platform data integration and APIs to support comprehensive government IT oversight
  • Unified incident management and escalation paths for efficient government response
  • Centralizing insights via dashboards and alert pipelines to enhance government decision-making

Designing Scalable AIOps Workflows for Government

  • Implementing self-healing automation across toolchains to ensure robust government IT operations
  • Defining KPIs and reporting for AIOps performance in government agencies
  • Governance, access control, and audit compliance to meet government standards

Case Studies and Enterprise Use Scenarios for Government

  • Real-world examples from finance, telecom, and retail sectors adapted for government use
  • Evaluating ROI from AIOps adoption in government settings
  • Planning phased rollout and change management strategies for government agencies

Summary and Next Steps for Government

Requirements

  • Experience with IT operations or monitoring platforms for government
  • Familiarity with enterprise observability workflows in a public sector environment
  • Basic understanding of alerting, metrics, and logs within governmental systems

Audience

  • IT managers responsible for service reliability in government agencies
  • Enterprise monitoring and observability teams supporting public sector operations
  • Operations architects and infrastructure leaders within governmental organizations
 14 Hours

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