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Course Outline

Introduction to Enterprise AIOps Platforms

  • Overview of enterprise observability and the evolution of AIOps
  • Positioning Splunk, Moogsoft, and Dynatrace within the AIOps ecosystem for government
  • Comparative analysis of capabilities: strengths, integrations, and operational use cases

Utilizing Splunk for AIOps

  • Ingesting metrics, logs, and events from diverse data sources
  • Developing searches, dashboards, and alerts to provide real-time insights
  • Leveraging Splunk ITSI for anomaly detection and service health scoring

Operational Intelligence with Moogsoft

  • Architecture and deployment strategies for Moogsoft AIOps
  • Implementing noise reduction, deduplication, and alert correlation
  • Automating incident workflows and enriching data context

End-to-End Observability with Dynatrace

  • Deploying OneAgent for the auto-discovery of services
  • Utilizing Davis AI for root cause detection and predictive problem alerts
  • Monitoring cloud-native environments, managing SLOs, and analyzing service flows

Integrating Splunk, Moogsoft, and Dynatrace

  • Facilitating cross-platform data integration and API utilization
  • Establishing unified incident management protocols and escalation paths for government entities
  • Centralizing insights through consolidated dashboards and alert pipelines

Designing Scalable AIOps Workflows

  • Implementing self-healing automation across integrated toolchains
  • Defining key performance indicators (KPIs) and reporting mechanisms for AIOps efficacy
  • Ensuring governance, access control, and audit compliance

Case Studies and Enterprise Use Scenarios

  • Examination of real-world applications across finance, telecommunications, and retail sectors
  • Evaluating return on investment (ROI) resulting from AIOps adoption
  • Planning phased implementation strategies and change management processes

Summary and Next Steps

Requirements

  • Demonstrated proficiency with IT operational and monitoring ecosystems
  • Working knowledge of enterprise-level observability procedures
  • Foundational comprehension of alerting mechanisms, metrics collection, and log management

Target Audience

  • IT leadership accountable for service continuity and reliability
  • Enterprise monitoring and observability specialists
  • Operations architects and infrastructure directors
 14 Hours

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