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Course Outline

Introduction to LLMOps

  • Distinctions between LLMOps and MLOps: addressing the specific operational challenges of large language models.
  • The lifecycle of LLM applications: encompassing prompt design, evaluation, deployment, and ongoing monitoring.
  • Production readiness criteria for generative AI systems.

Prompt Management and Versioning

  • Implementation of prompt templating architectures and variable injection mechanisms.
  • Application of semantic versioning for prompts coupled with automated regression testing protocols.
  • Establishment of prompt registries and structured collaboration workflows.

LLM Evaluation at Scale

  • Assessment dimensions including accuracy, relevance, safety, and groundedness.
  • Integration of LLM-as-judge metrics within human evaluation pipelines.
  • Deployment of automated evaluation frameworks, such as RAGAS and DeepEval, alongside custom evaluators designed for government use cases.
  • Implementation of quality assurance gates within CI/CD pipelines for LLM deployments.

Safety Guardrails and Content Governance

  • Application of input and output guardrails, utilizing tools such as NeMo Guardrails and Guardrails AI.
  • Implementation of personally identifiable information (PII) detection, toxicity filtering, and topic boundary controls.
  • Strategies for defending against jailbreak attempts and prompt injection attacks.
  • Execution of red-team exercises to ensure safety assurance in LLM applications.

LLM Observability and Monitoring

  • Collection of telemetry data, including token consumption, latency, cost, and quality indicators.
  • Detection of drift in LLM outputs and embedding spaces.
  • Session-level tracing for the analysis of multi-turn agent interactions.
  • Configuration of dashboards and alerting systems using LangSmith, Arize, and OpenTelemetry.

AI Gateway and Model Orchestration

  • Multimodel routing capabilities via LiteLLM and Portkey.
  • Deployment of fallback mechanisms, retry logic, and circuit breaker patterns.
  • Cost-efficient model selection and load balancing strategies.
  • Governance of rate limits, quotas, and API keys.

Performance Optimization

  • Semantic caching techniques leveraging vector stores and exact-match methods.
  • Enforcement of structured outputs through constrained decoding.
  • Implementation of batching, streaming, and concurrency patterns.
  • Latency reduction strategies across diverse model providers.

Governance, Compliance, and Audit

  • Maintenance of LLM audit trails, including prompt and response logs for decision provenance.
  • Adherence to data residency requirements and privacy protocols for LLM APIs in government contexts.
  • Implementation of policy-as-code frameworks for organizational LLM usage.
  • Development of internal standard operating procedures for LLM operations.

Requirements

  • Demonstrated proficiency in developing or integrating large language model-driven applications.
  • Working knowledge of Python programming and RESTful application programming interfaces.
  • Fundamental comprehension of prompt engineering principles.

Audience

  • Machine learning engineers and MLOps professionals advancing into LLM operations.
  • Platform engineers tasked with maintaining LLM infrastructure for government use.
  • Technical leadership overseeing the production deployment of generative AI systems.
 14 Hours

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