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 Duration 14 hours

Course Outline

Introduction to LLMOps

  • Comparison of LLMOps and MLOps: Specific operational complexities associated with Large Language Models (LLMs)
  • The lifecycle of LLM applications: Prompting, evaluation, deployment, and continuous monitoring
  • Standards for production readiness in Generative AI systems

Prompt Management and Versioning

  • Architecting prompt templates and managing dynamic variable integration
  • Applying semantic versioning to prompts supported by automated regression testing protocols
  • Establishing prompt registries and structured collaboration workflows

Large-Scale LLM Evaluation

  • Key evaluation metrics: Accuracy, relevance, safety compliance, and factual groundedness
  • Implementing LLM-as-judge methodologies alongside human-in-the-loop evaluation pipelines
  • Utilizing automated evaluation frameworks such as RAGAS, DeepEval, and custom assessment tools
  • Integrating quality gates into CI/CD pipelines for LLM release processes

Safety Guardrails and Content Governance

  • Configuring input and output safety controls using NeMo Guardrails and Guardrails AI
  • Enforcing Personal Identifiable Information (PII) detection, toxicity filtering, and topic restrictions
  • Mitigation strategies for jailbreak attempts and prompt injection attacks
  • Conducting red-teaming exercises to ensure LLM application security

LLM Observability and Monitoring

  • Tracking telemetry data: Token consumption, response latency, operational costs, and performance quality
  • Identifying drift in LLM output patterns and embedding vector spaces
  • Implementing session-level tracing for complex, multi-turn agent interactions
  • Deploying dashboards and alert systems via LangSmith, Arize, and OpenTelemetry

AI Gateway and Model Orchestration

  • Implementing multi-provider routing using LiteLLM and Portkey
  • Defining fallback mechanisms, retry logic, and circuit breaker patterns
  • Optimizing model selection based on cost-efficiency and load balancing requirements
  • Managing rate limits, resource quotas, and API key governance

Performance Optimization

  • Utilizing semantic caching with vector stores and exact-match retrieval strategies
  • Ensuring structured outputs through constrained decoding techniques
  • Implementing batching, streaming, and high-concurrency processing patterns
  • Reducing latency across various model service providers

Governance, Compliance, and Audit

  • Maintaining comprehensive LLM audit trails: Prompt logs, response records, and decision provenance
  • Addressing data residency and privacy regulations specific to LLM API interactions
  • Implementing Policy-as-Code frameworks to regulate internal LLM usage
  • Developing internal operational playbooks for LLM management

Requirements

  • Professional experience in developing or integrating LLM-based applications.
  • Proficiency in Python and RESTful API interactions.
  • Fundamental understanding of prompt engineering principles.

Target Audience

  • Machine learning engineers and MLOps practitioners expanding their expertise into LLM operations.
  • Platform engineers overseeing LLM infrastructure and deployment.
  • Technical leads managing production environments for Generative AI systems.

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