Course Outline

Module 1 – Fundamentals of Generative AI and Prompt Engineering for Government

  • Basic concepts and functioning of generative artificial intelligence (AI)
  • The role and importance of prompt engineering in AI applications
  • Key components of an effective prompt structure
  • Distinguishing between simple and advanced prompts for government use

Module 2 – Prompt Creation and Application by Area of Work for Government

  • Administrative:
    • Drafting documents, reports, and official opinions for government operations
    • Standardizing internal and external communications to ensure consistency and clarity
  • Relationship Management:
    • Facilitating communication with stakeholders, partners, and internal users in the public sector
    • Generating timely, clear, and personalized responses for government interactions
  • Analytical:
    • Supporting data-driven decision-making through AI-generated insights and scenarios
    • Extracting valuable information from complex reports for government analysis
  • Automation:
    • Streamlining repetitive tasks to enhance efficiency in public sector operations
    • Developing automated workflows using chained prompts for government processes
  • Specialized:
    • Creating legal, commercial, technical, and analytical content tailored for government needs

Module 3 – Best Practices and Limitations for Government

  • Strategies for refining and adjusting prompts to improve AI performance in government applications
  • Methods to avoid generic or inaccurate responses in government communications
  • Identifying and addressing AI biases and limitations in the public sector context

Module 4 – Ethics, Privacy, and Responsibility for Government

  • Guidelines for safe and responsible use of AI in a governmental setting
  • Handling sensitive data and confidential information with appropriate security measures
  • Developing and adhering to internal guidelines and compliance standards for government AI usage

Summary and Next Steps for Government

Requirements

  • An understanding of workplace processes for government
  • Experience with digital communication tools
  • Basic familiarity with data-driven decision-making

Audience

  • Government professionals
  • Team leaders in public sector organizations
  • Administrative and analytical staff for government agencies
 8 Hours

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