Course Outline

Module 1 – Fundamentals of Generative AI and Prompt Engineering for Government

  • Basic concepts and operation of generative artificial intelligence
  • The definition of prompt engineering and its critical importance in government applications
  • Components of an effective prompt structure
  • Distinguishing between simple and advanced prompts for optimal use in public sector workflows

Module 2 – Prompt Creation and Application by Area of Work for Government

  • Administrative:
    • Composing documents, reports, and policy opinions
    • Standardizing communication protocols for internal and external stakeholders
  • Relationship Management:
    • Facilitating communication with clients, partners, and agency personnel
    • Generating prompt, clear, and personalized responses to inquiries
  • Analytical:
    • Supporting data-driven decision-making through simulated scenarios
    • Deriving actionable insights from complex reports
  • Automation:
    • Streamlining repetitive tasks to enhance efficiency
    • Developing automated workflows using sequential prompts
  • Specialized:
    • Generating legal, commercial, technical, and analytical content for government use

Module 3 – Best Practices and Limitations for Government

  • Techniques for refining and adjusting prompts to improve accuracy and relevance
  • Strategies to avoid generic or inaccurate responses in governmental contexts
  • Identifying and mitigating AI biases and limitations to ensure fair and equitable outcomes

Module 4 – Ethics, Privacy, and Responsibility for Government

  • Safeguarding the ethical and responsible use of AI within government agencies
  • Managing sensitive data and confidential information securely
  • Compliance with internal guidelines and regulatory requirements

Summary and Next Steps for Government

Requirements

  • An understanding of workplace processes for government
  • Experience with digital communication tools
  • Basic familiarity with data-driven decision-making

Audience

  • Government professionals
  • Team leaders in public sector organizations
  • Administrative and analytical staff for government
 8 Hours

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