Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Duration 14 hours
Course Outline
Introduction to AIOps
- Definition of AIOps and its strategic importance for government
- Comparative analysis: conventional monitoring versus AIOps-driven observability
- AIOps architectural frameworks and core components
Collection and Standardization of Operational Data
- Categorization of observability data: metrics, logs, and distributed traces
- Aggregation of data from heterogeneous sources (servers, containers, cloud environments)
- Deployment of agents and exporters (e.g., Prometheus, Beats, Fluentd)
Data Correlation and Anomaly Identification
- Time-series correlation techniques and statistical methodologies
- Application of machine learning models for anomaly detection
- Identification of incidents spanning distributed system architectures
Alerting Optimization and Noise Mitigation
- Development of intelligent alerting rules and dynamic thresholds
- Implementation of suppression, deduplication, and alert grouping strategies
- Integration with notification platforms such as Alertmanager, Slack, PagerDuty, or Opsgenie
Root Cause Analysis and Visual Analytics
- Utilization of dashboards for metric visualization and trend analysis
- Examination of event timelines to facilitate root cause analysis
- Cross-layer issue tracing using distributed tracing tools
Automation and Remediation Workflows
- Initiation of automated scripts or workflows in response to incidents
- Integration with IT Service Management systems (e.g., ServiceNow, Jira)
- Operational use cases: self-healing, resource scaling, and traffic rerouting
Open Source and Commercial AIOps Ecosystems
- Assessment of leading tools: Prometheus, Grafana, ELK, Moogsoft, and Dynatrace
- Evaluation criteria for selecting AIOps platforms suitable for government deployment
- Demonstration and practical application of selected technology stacks
Summary and Implementation Roadmap
Requirements
- Foundational understanding of IT operations and system monitoring principles
- Practical experience with monitoring tools and dashboard interfaces
- Familiarity with standard log and metric data formats
Target Audience
- Operations teams accountable for infrastructure and application management
- Site Reliability Engineers (SREs)
- IT monitoring and observability specialized teams