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Duration 35 hours
Course Outline
Introduction
- Historical Context of Process Management
- The Process-Centric Perspective
- Principles of Process Management
- Analysis and Design in Process Modeling
- Framework for Enterprise Process Management
- Enterprise Process Management Systems (BPMS)
- Architectural Principles of Business Processes
Strategies for Implementing BPM
- Business Value and Return on Investment
- Professional Community and Standards
- Rationale for Automating Process Management
- Service-Oriented Architecture (SOA) Reference Topology
- Market Landscape and Positioning of BPM Solutions
Aligning Information Technology and Business Operations
- Differentiating BPM from BPMS
- Criteria for Selecting a Process Management System
- Synergizing IT and Business Units to Match Technology with Requirements
- Establishing Effective Development Methodologies
- Systemic Overview of BPM Infrastructure
- Standard Terminology and Core Concepts
Foundational Concepts and System Architecture
- Techniques for Process Modeling
- Evaluating Process Efficiency and Compliance
- Optimizing Process Design for Operational Excellence
- Structural Components of a BPMS
- Strategic Planning for Enterprise-Wide Process Management
- Defining Key Competencies, Roles, and Accountabilities
Corporate Governance and Strategic Alignment
- Historical Shift: From Data/Function to Object/Service Orientation
- Future Outlook: Separating Core Logic from Process Control
- Architectural Implications for System Design
- Synchronizing Business Objectives with IT Capabilities
- The Function of Business Stewardship
- The Role of Business Rule Analysts in Governance
Modeling Processes Using BPMN Standards
- Strategic Advantages of Adopting BPMN
- Composability and Service Abstraction
- Implementing Incremental and Iterative Development Cycles
- The Importance of Use Case-Driven Project Management
- Specifying Message Properties and Data Contracts
- Application of Correlation Sets for State Tracking
- Orchestrating Complex Parallel Activity Execution
- Designing for Concurrency and Throughput
- Vendor Implementations of BPMN Specifications
- Case Study: Microsoft XLANG Implementation
Managing Faults and Exceptions
- Defining Event Types and Triggers
- Configuring Timeout Mechanisms for Resilience
- Protocols for Handling System Faults
- Exception Catching and Recovery Strategies
- Implementing Compensation Management for Transactions
Implementing Business Rules
- Strategic Motivations for Business Rule Engines
- Foundational Concepts in Rule Management
- Rule Maturity Model (KPI RMM™)
- KPI STEP™ Methodology Principles
- Evolution of Business and IT Roles
- Maintaining Business-Centric Rule Governance
- Determining the Appropriateness of a Business Rule Approach
- Scoping Considerations for Business Rule Projects
- Essential Components of a Project Plan
- Strategic Role of a Business Rule Pilot Phase
- Extracting and Mining Rules from Legacy Code
BPM as a Facilitator of SOA: Core Components
- Integration of Application Front-Ends
- Design of Atomic Basic Services
- Benefits of an Enterprise Service Bus (ESB)
- Utilizing Centralized Repositories for Asset Management
- Enhancing Operational Agility for the Organization
- Establishing a BPM Steering Committee
- Distribution of Technical Documentation and White Papers
Monitoring and Measuring Process Improvement
- Administrative Oversight of the Process Repository
- Establishing Quality Gateways for Compliance
- The Four Fundamental Pillars of Program Success
Performance Metrics
- Metrics in the Context of Organizational Performance
- Criteria for Defining Effective Metrics
- Hierarchy of Measurement and Management Oversight
- Process Management Beyond Quantitative Metrics
- Role of Managers in Process Measurement and Analysis
- Key Management Questions Addressed by Metrics
- Common Pitfalls in Process Management Initiatives
System Architecture for BPM
- Enterprise Application Integration (EAI) and B2B Considerations
- Network Topology and Scalability Requirements
- Selection of Design and Authoring Tools
- Deployment and Release Management Tools
- Operational Monitoring and System Administration
- Functionality of the Process Execution Engine
- Management of the Process Definition Repository
Core BPMS Features and Integration Interfaces
- Repository Support and Persistence Mechanisms
- Database Integration and Support
- Business Activity Monitoring (BAM) Capabilities
- Solutions for Human-Task Workflow Management
Requirements
No prior prerequisites required.
Testimonials (2)
treatment of certain aspects of my work
Keagile Ramokolo - 8111095637085
Course - Business Process Management
I really was benefit from the trainers subject matter expertise.
