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Course Outline
Introduction to Standards for Government
- BPMN, DMN, and CMMN - what are these standards about?
- When should we use BPMN for government processes?
- When should we use DMN for government decision-making?
- When should we use CMMN for government case management?
Business Process Model and Notation (BPMN)
Basic BPMN Symbols in Examples
- Activity
- Gateways
- Events
- Sequence Flow
- Message
- Artifacts
Modeling Collaboration for Government
- Pool, Participants
- Lanes
Message Flow in Government Processes
- How to model messages for government workflows
Activities for Government Operations
- Activity vs Task
- Human Interactions
- Types of Tasks
- Sub-Process
- Call Activity
- Loop Characteristics and Multi-Instance
Data Management for Government
- Data Modeling
Events in Government Processes
- Concepts
- Start and End Events
- Intermediate Events
- Trigger
- Types of Events
- Message
- Timer
- Error
- Escalation
- Cancel
- Compensation
- Link
Gateways for Government Workflows
- Sequence Flow Considerations
- Exclusive Gateway
- Inclusive Gateway
- Parallel Gateway
- Event-Based Gateway
- Parallel Event-Based Gateway
- Complex Gateway
Decision Model and Notation (DMN)
Introduction to DMN for Government
- Short history
- Basic concepts
- Decision requirements
- Decision log
- Scope and uses of DMN (human and automated decision making)
Decision Requirements for Government
- DRG
- DRD
- Decision Table
- Simple Expression Language (S-FEEL)
- FEEL
Case Management Model and Notation (CMMN)
Case Management Elements for Government
- Core Infrastructure
- Case Model Elements
- Case and Role
- Information Model Elements
- Plan Model Elements
- Artifacts
Notation for Government Case Management
- Case
- Case Plan Models
- Case File Items
- Stages
- Entry and Exit Criterion
- Plan Fragments
- Tasks
- Milestones
- Event Listeners
- Links
- Planning Table
- Decorators
- Artifacts
Requirements
A fundamental comprehension of process concepts is essential for government operations to ensure efficiency and effectiveness in service delivery.
28 Hours
Testimonials (1)
The pace was good, with a nice mixture of knowledge sharing, demonstrations and practical work. Filip was very engaging and provided the energy to get through the course. It was good that there was a lot of 1:1 tuition, with Filip going through individual training exercises.