Course Outline

Introduction to Standards for Government

  • BPMN, DMN, and CMMN - what are these standards about?
  • When should we use BPMN for government processes?
  • When should we use DMN for government decision-making?
  • When should we use CMMN for government case management?

Business Process Model and Notation (BPMN)

Basic BPMN Symbols in Examples

  • Activity
  • Gateways
  • Events
  • Sequence Flow
  • Message
  • Artifacts

Modeling Collaboration for Government

  • Pool, Participants
  • Lanes

Message Flow in Government Processes

  • How to model messages for government workflows

Activities for Government Operations

  • Activity vs Task
  • Human Interactions
  • Types of Tasks
  • Sub-Process
  • Call Activity
  • Loop Characteristics and Multi-Instance

Data Management for Government

  • Data Modeling

Events in Government Processes

  • Concepts
  • Start and End Events
  • Intermediate Events
  • Trigger
  • Types of Events
    • Message
    • Timer
    • Error
    • Escalation
    • Cancel
    • Compensation
    • Link

Gateways for Government Workflows

  • Sequence Flow Considerations
  • Exclusive Gateway
  • Inclusive Gateway
  • Parallel Gateway
  • Event-Based Gateway
  • Parallel Event-Based Gateway
  • Complex Gateway

Decision Model and Notation (DMN)

Introduction to DMN for Government

  • Short history
  • Basic concepts
  • Decision requirements
  • Decision log
  • Scope and uses of DMN (human and automated decision making)

Decision Requirements for Government

  • DRG
  • DRD
  • Decision Table
  • Simple Expression Language (S-FEEL)
  • FEEL

Case Management Model and Notation (CMMN)

Case Management Elements for Government

  • Core Infrastructure
  • Case Model Elements
  • Case and Role
  • Information Model Elements
  • Plan Model Elements
  • Artifacts

Notation for Government Case Management

  • Case
  • Case Plan Models
  • Case File Items
  • Stages
  • Entry and Exit Criterion
  • Plan Fragments
  • Tasks
  • Milestones
  • Event Listeners
  • Links
  • Planning Table
  • Decorators
  • Artifacts

Requirements

A fundamental comprehension of process concepts is essential for government operations to ensure efficiency and effectiveness in service delivery.

 28 Hours

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Price per participant

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