Course Outline

Introduction to Business Modeling for Government

  • Importance of modeling in business analysis for government operations
  • Overview of modeling types: process, behavior, and interface
  • Best practices for modeling and stakeholder collaboration in the public sector

UML (Unified Modeling Language) for Government

  • Key UML diagrams utilized in business analysis for government projects
  • Use case diagrams and narratives to define system interactions
  • Activity, class, and sequence diagrams to illustrate process flows and system structures

BPMN (Business Process Model and Notation) for Government

  • Introduction to BPMN elements and rules for government applications
  • Modeling workflows and business processes for enhanced efficiency and transparency
  • Utilizing swimlanes, gateways, and events to map out complex processes

Use Cases and Functional Documentation for Government

  • Documenting use cases with clear goals and flows to ensure alignment with government objectives
  • Linking use cases to business requirements for comprehensive project planning
  • Mapping actors to systems and outcomes to facilitate effective governance

Wireframing Fundamentals for Government

  • Purpose of wireframes in business analysis (BA) and user experience (UX) design for government services
  • Using Balsamiq for creating static wireframes that reflect public sector requirements
  • Designing interfaces that enhance usability and meet regulatory standards

Interactive Prototyping for Government

  • Utilizing Figma to develop responsive mockups and clickable prototypes for government projects
  • Linking prototypes to user stories or scenarios to ensure stakeholder engagement
  • Collaboration and stakeholder feedback on designs to refine and improve public-facing systems

Documenting and Presenting Models for Government

  • Combining models and diagrams into structured documentation for government use
  • Effectively presenting models to both technical and non-technical stakeholders in the public sector
  • Implementing model versioning and reuse strategies for continuous improvement

Summary and Next Steps for Government

Requirements

  • An understanding of fundamental business analysis concepts for government
  • Familiarity with requirements gathering or process documentation procedures
  • No prior experience in modeling is necessary

Audience

  • Business analysts within the public sector
  • Project managers and product owners for government initiatives
  • Professionals engaged in process modeling or documentation for government operations
 14 Hours

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