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 Duration 14 hours

Course Outline

Foundations of Business Process Modeling

  • The significance of modeling within business analysis frameworks
  • Summary of modeling categories: process, behavior, and interface
  • Best practices for modeling and fostering stakeholder engagement

Unified Modeling Language (UML)

  • Primary UML diagrams applicable to business analysis
  • Development of use case diagrams and associated narratives
  • Construction of activity, class, and sequence diagrams

Business Process Model and Notation (BPMN)

  • Introduction to BPMN components and governance rules
  • Mapping workflows and operational business processes
  • Utilization of swimlanes, gateways, and event triggers

Use Cases and Functional Specifications

  • Recording use cases including objectives and execution flows
  • Aligning use cases with established business requirements
  • Correlating actors with system components and resulting outcomes

Wireframing Essentials

  • The role of wireframes in business analysis and user experience design
  • Implementation of Balsamiq for static wireframe creation
  • Designing user interfaces that accurately reflect documented requirements

Interactive Prototyping Techniques

  • Leveraging Figma for responsive mockups and interactive prototypes
  • Connecting prototypes to user stories or specific operational scenarios
  • Facilitating collaboration and gathering stakeholder feedback on design iterations

Documentation and Presentation of Models

  • Integrating models and diagrams into comprehensive structured documentation
  • Presentation of models for both technical and non-technical audiences for government stakeholders
  • Managing model versioning and establishing reuse protocols

Summary and Recommended Next Steps

Requirements

  • Fundamental understanding of core business analysis concepts
  • Familiarity with requirements gathering or process documentation
  • No prior experience in modeling is required

Target Audience

  • Business analysts
  • Project managers and product owners
  • Professionals responsible for process modeling or documentation for government entities

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