Course Outline

Introduction to BPMN for Government

  • What is BPMN and why is it important for government operations?
  • Overview of BPMN 2.0 standards and their relevance to public sector processes
  • Key BPMN elements: tasks, events, and gateways in the context of government workflows

BPMN for Process Modeling in Government

  • Understanding process flows and diagrams for efficient public service delivery
  • Modeling sequential and parallel processes to enhance operational efficiency
  • Subprocesses and hierarchical modeling for complex government operations

Best Practices in BPMN for Government

  • Ensuring clarity and simplicity in process diagrams to facilitate transparency and accountability
  • Common pitfalls and how to avoid them in government process modeling
  • Using standard conventions and symbols effectively to maintain consistency across agencies

Advanced BPMN Concepts for Government

  • Intermediate and boundary events in the context of public sector processes
  • Complex gateways and conditional flows for nuanced decision-making
  • Error handling and exception processes to ensure robust governance

Integrating BPMN with Project Management for Government

  • Aligning BPMN with project goals to achieve strategic objectives
  • Using BPMN for resource planning and task allocation in government projects
  • Monitoring and improving processes through BPMN to enhance public service delivery

Hands-On Exercises for Government

  • Creating a process diagram for a real-world government project
  • Optimizing an existing workflow using BPMN to improve efficiency and effectiveness
  • Collaborating on BPMN diagrams with team members to foster interagency cooperation

Summary and Next Steps for Government

Requirements

  • A foundational understanding of project management principles for government projects.
  • Familiarity with business processes and workflows in a governmental context.

Audience

  • Project managers
  • Business analysts
  • Process improvement professionals for government agencies
 14 Hours

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