Course Outline

BPMN 2.0 in the Context of Business Process Management for Government

  • Definition of a Business Process
  • Methodology for Modeling Business Processes

Basic BPMN Symbols with Examples

  • Activity
  • Gateway
  • Event
  • Sequence Flow
  • Message
  • Artifact

Modeling Collaboration for Government

  • Pools and Participants
  • Lanes

Message Flow in Government Processes

  • Techniques for Modeling Messages

Data Items and Data Management for Government

  • Data Modeling Techniques

Activities in Government Workflows

  • Differentiating Activity from Task
  • Human Interaction Processes
  • Types of Tasks
  • Sub-Processes
  • Call Activities
  • Loop Characteristics and Multi-Instance Processes

Events in Government Business Processes

  • Fundamental Concepts
  • Start and End Events
  • Intermediate Events
  • Event Triggers
  • Types of Events
    • Message
    • Timer
    • Error
    • Escalation
    • Cancel
    • Compensation
    • Link

Gateways in Government Business Processes

  • Considerations for Sequence Flow
  • Exclusive Gateway
  • Inclusive Gateway
  • Parallel Gateway
  • Event-Based Gateway
  • Parallel Event-Based Gateway
  • Complex Gateway

Compensation in Government Processes

  • Compensation Handler Mechanisms
  • Triggers for Compensation
  • Relationship between Error Handling and Compensation

Requirements

  • Basic understanding of business processes for government.

Audience

  • Business or Process Analysts for government
  • Process Designers for government
  • Anyone involved in business change or transformation for government
 21 Hours

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