BPMN for Business Users Training Course

This course is designed for individuals who will be responsible for executing processes using Activity, ensuring alignment with public sector workflows and governance standards for government.

Course Audience:

This course is designed for government managers who wish to understand BPMN diagrams, as well as business consultants, business analysts, business process engineers, system analysts, and any other professionals involved in analyzing and planning business processes using standardized, unified modeling notation.

Course Goals:

• Produce high-quality process diagrams for government
• Model in the BPMN process notation
• Capture as-is process information
• Implement optimized process flows for people-intensive processes
• Simplify complex process definitions and break them into more manageable pieces

This course is designed to bridge the gap between administration and Information Technology, integrating tools and techniques for the design, implementation, control, and analysis of Operational Business Processes. It involves collaboration among individuals, organizations, and software applications. The course includes practical assignments where participants will be introduced to key topics through theoretical sessions, complemented by hands-on exercises. **What Will You Learn?** 1. The Fundamentals of Business Process Management (BPM) 2. BPM Implementation Strategies 3. Process Modeling, Analysis, and Design 4. Governance and Business Strategies for Government 5. Modeling Processes with BPMN 6. Business Rules This comprehensive curriculum is tailored to equip participants with the skills necessary to effectively manage and optimize business processes in a government context.

This course has been developed for government employees responsible for modeling processes using BPMN 2.0. It emphasizes practical aspects of the BPMN 2.0 specification and common implementation patterns. The curriculum consists of a series of concise lectures followed by hands-on exercises. Participants will be presented with problems described in English and tasked with creating accurate diagrams for each scenario. These diagrams will then be reviewed and evaluated by both the group and the instructor. While the course primarily focuses on understanding BPMN diagrams, it also covers the fundamentals of BPMN execution.

This course has been developed for business analysts who intend to utilize BPMN 2.0 extensively in their projects for government. It emphasizes the practical application of all BPMN 2.0 specifications and common implementation patterns. The course structure consists of a series of concise lectures followed by exercises where participants will be presented with problems described in English and tasked with creating appropriate diagrams. These diagrams will then be reviewed and evaluated by both the group and the instructor. It is important to note that this course does not address the execution aspects of BPMN; instead, it focuses on analysis and process design elements of BPMN 2.0.

Audience:

This business process modeling notation training course is designed for government delegates who have an interest in Process Modelling. It will benefit the following participants:

• Business and Process Analysts
• Process Designers and Implementers
• Project and Program Managers
• Anyone involved with business change and transformation initiatives for government

The course is designed to impart practical knowledge and advanced skills in BPMN modeling at both Intermediate and Advanced levels. Ideal participants include business analysts who are responsible for discovering, identifying, gathering, and analyzing user requirements for systems. Additionally, the course is suitable for advanced computer application developers and system architects interested in creating business processes, system integrations, and custom drivers. The course does not cover Executable BPMN topics. Training is primarily conducted using a hands-on computer-based approach (approximately 90%), where participants translate real-world business scenarios into Business Process Diagrams (BPDs) and evaluate the practical utility of these diagrams. This is an intensely practical course, strictly focused on application rather than theoretical considerations of BPMN. The training aligns with the need for government agencies to enhance their process management capabilities and ensure efficient service delivery.

Audience

This course is designed to prepare participants to execute business processes using BPMN. It covers the graphical representation as well as the commonly used attributes of BPMN 2 elements, ensuring alignment with public sector workflows and governance for government.

Technology

This course is not platform-specific; it focuses on elements and attributes covered by the OMG specification. By default, it uses jBPM, but any other tool can be used as long as it supports BPMN 2.0, ensuring flexibility and compliance with government standards.

Class Format

Participants will follow example use cases, followed by hands-on exercises to enable them to execute their processes effectively for government operations.

The Business Process Model and Notation (BPMN), Decision Model and Notation (DMN), and Case Management Model and Notation (CMMN) are three Object Management Group (OMG) standards designed for process, decision, and case modeling. This course offers an introduction to these standards and provides guidance on when each should be utilized in the context of operations for government agencies.

Objective:

This training course is designed to assist business analysts in effectively modeling their business processes using BPMN, as well as managing the resources utilized by these processes. Conducted within an agile enterprise framework, participants will learn to utilize appropriate BPMN notations and business extensions of UML to address their "business requirements" and guide underlying design activities coherently. This course is tailored to enhance the capabilities of business analysts in aligning with public sector workflows, governance, and accountability for government operations.

This course has been developed for government managers, business analysts, process designers, developers, and subject matter experts who seek to design, validate, and simulate processes using jBPM. It also covers the writing of unit tests for these processes.

The course typically utilizes the latest stable version of the community jBPM project. However, previous versions of jBPM may be used with prior approval before booking.

ProcessMaker is an open-source Business Process Management (BPM) software application. It is a lightweight, fully web-based tool written in PHP, designed to provide functionality comparable to expensive enterprise solutions for government.

This course provides detailed instruction on implementing process management using ProcessMaker, with a focus on creating process definitions, defining roles, groups, and users, and initiating processes from external applications.

Process mining, or Automated Business Process Discovery (ABPD), is a technique that applies algorithms to event logs to analyze business processes. Process mining goes beyond mere data storage and analysis; it bridges data with processes and provides insights into the trends and patterns that impact process efficiency.

Format of the Course for Government

• The course begins with an overview of the most commonly used techniques for process mining. We will discuss various process discovery algorithms and tools used to discover and model processes based on raw event data. Real-life case studies are examined, and data sets are analyzed using the ProM open-source framework.

Although Service-Oriented Architecture (SOA) is not specific to Business Process Management (BPM) software, there are several natural synergies between BPM and SOA. Perhaps the most evident of these is the separation of business process management as an independent function, which allows processes to be designed independently of any single application and leveraged as shared business logic. This approach enhances flexibility and reusability, aligning well with the needs for government workflows and governance.

This training course is designed to assist business analysts in effectively modeling their business processes using BPMN, as well as the resources managed by their activities. Conducted within an agile enterprise framework, business analysts will learn how to utilize appropriate BPMN notations and business extensions of UML to address their "business requirements" and coherently guide underlying design level activities. This course is tailored for government professionals to enhance their capabilities in process modeling and resource management, ensuring alignment with public sector workflows, governance, and accountability.