Course Outline
Introduction
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A Brief History of Process
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The Process Perspective
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Process Management for Government
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Process Modeling, Analysis & Design
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Business Process Management Framework
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Business Process Management Systems (BPMS)
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Business Process Architecture
BPM Implementation Strategies
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BPM Value Proposition
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The BPM Community
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Why Automate BPM?
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Topology of a SOA Reference Architecture
Aligning IT and Business for Government
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BPM vs BPMS
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When to Choose a BPMS
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IT and Business Collaboration: Matching the Right Technology to Your Problem
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Adopting a Development Model for Government
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Overview of a BPM System
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Terms and Concepts
Understanding Basic Concepts and Architecture for Government
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Process Modeling
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Process Analysis
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Process Design
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Components and Structure of a BPMS
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Enterprise Process Management Planning for Government
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Key Skills, Roles, and Responsibilities
Governance and Business Strategy for Government
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The Past: Data/Functions vs. Objects & Services
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The Future: Core Business Logic vs. Process Control
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Design Implications for Architects
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Alignment of Business and IT for Government
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The Role of Business Stewardship
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The Role of Business Rule Analysts
Modeling a Process with BPMN for Government
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The Added Value of BPMN
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Composability and Basic Services
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Promoting an Incremental and Iterative Approach for Government
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Why Use Cases Should Drive the Project
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Declaration of Message Properties
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Use of Correlation Sets
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Developing Complex Parallel Execution of Activities
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Designing Concurrency for Government
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BPMN Implemented by Vendors
Fault Handling and Exception Management for Government
- Defining Events
- Configuring Timeouts
- Handling Faults
- Catching Exceptions
- Compensation Management
Business Rules for Government
- Motivations for BRs
- Basic Concepts
- New Roles of Business and IT for Government
- The Business Focus in Business Rules
- When is a BR Approach Appropriate?
- New Aspects for Scoping a BR Project for Government
- Key Elements of a BR Project Plan
- The Role of a BR Pilot for Government
BPM as an Enabler of SOA: Key Components for Government
- Application Frontends
- Basic Services
- Using a Repository for Government
- Increased Agility for the Business
- The BPM Board for Government
- Distributing Technology White Papers for Government
Controlling & Measuring Improvement Processes for Government
- Managing the Repository for Government
- Setup of a Quality Gateway for Government
- The 4 Pillars of Success for Government
Metrics for Government
- The Context of Organizational Performance for Government
- What Makes a Good Metric for Government
- Measurement & Management Hierarchy for Government
- Process Management: More Than Measurements for Government
- Metrics Within Processes: Management Roles in Measurement for Government
- Management Questions to Be Answered for Government
- Pitfalls of Process Management Efforts for Government
Architecture of a BPM System for Government
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Topology and Scalability for Government
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Design Tools for Government
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Deployment Tools for Government
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Monitoring and Management for Government
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The Process Engine for Government
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Process Definition Repository for Government
Core BPMS Features and Interfaces for Government
- Repository Support for Government
- Database Support for Government
- BAM for Government
- Human Workflow Solutions for Government
Requirements
There are no specific prerequisites required to participate in this course for government personnel.
Testimonials (1)
The trainer had a great connection with the trainees, understood our expectations and conducted the training in a perfect manner. The training was packed with a lot of new and important information but the knowledge was shared in a very understandable and enjoyable way. The trainer was very patient, knew whenever the trainees required additional examples shown or when to repeat a set of information.The trainer was well prepared, and the materials were prepared in a way that allowed us to practice process modeling, first to understand the language of BPMN and then to work on our processes to deepen the knowledge even further. Overall, I am very satisfied with how the training was conducted.