Course Outline

  • Part 1: Welcome and Introductions 
    • Topics covered:
      • Opening and Introductions
      • Agenda and Learning Objectives for government
      • ICAgile Certification Overview for government
      • Working Agreements for government
  • Part 2: The Need for Business Agility
    • Topics covered:
      • Business Agility: Drivers, Criticality, Values, Principles, and Dimensions for government
      • VUCA (Volatility, Uncertainty, Complexity, Ambiguity) in the context of government operations
      • Case for Change: Empowering Teams within government agencies
      • Case for Change: Enhancing Customer Value and Continuous Learning for government services
      • Measures of Success for government initiatives
  • Part 3: Compelling Vision and Clarity of Purpose
    • Topics covered:
      • Compelling Vision and Clarity of Purpose for government missions
      • Focusing on the Big Picture and Emerging Future in government strategies
      • Blindspots, Mental Models, Patterns, and Sensemaking in government decision-making
      • Complex Dynamics of Change within government operations
      • Understanding of Customers, Stakeholders, and Emerging Markets for government services
  • Part 4: New Ways of Thinking
    • Topics Covered:
      • Developing a Growth Mindset in government employees
      • Breaking Paradigms and Making Value Visible for government programs
      • Relationship Between Complexity and Business Agility for government agencies
      • Recognizing and Managing Dilemmas, Paradoxes, and Polarities in government operations
      • Lean Systems Thinking for government processes
      • Design Thinking Approaches for government innovation
  • Part 5: New and Differentiating Behaviors
    • Topics covered:
      • High-Performance Questions: Ask vs. Tell in government leadership
      • Experimenting and Hypothesis Testing for government projects
      • Lean Startup and Canvases for government initiatives
      • Kanban Values and Systems for government workflows
      • Iterative Framework and Sampling of Practices for government operations
  • Part 6: Designing the Future
    • Topics Covered:
      • Creating Space for Optimal Engagement and Value Creation in government teams
      • Business Playbook for government strategies
      • Action Plans for Accelerating Business Agility in government agencies
      • Personal Development Plan for government professionals
      • Review ICAgile Learning Objectives and Video for government training
 21 Hours

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