Course Outline
- Part 1: Welcome and Introductions
- Topics covered:
- Opening remarks and introductions
- Agenda overview and learning objectives
- ICAgile certification for government professionals
- Establishing working agreements
- Topics covered:
- Part 2: The Need for Business Agility
- Topics covered:
- Business agility: drivers, importance, values, principles, and dimensions
- VUCA (Volatility, Uncertainty, Complexity, Ambiguity)
- Case for change: empowering teams in the public sector
- Case for change: enhancing customer value and continuous learning
- Measures of success for government initiatives
- Topics covered:
- Part 3: Compelling Vision and Clarity of Purpose
- Topics covered:
- Developing a compelling vision and clarity of purpose for government
- Focusing on the big picture and emerging future trends
- Identifying blindspots, mental models, patterns, and sensemaking in public sector contexts
- Navigating complex dynamics of change in governmental environments
- Understanding customers, stakeholders, and emerging markets for government services
- Topics covered:
- Part 4: New Ways of Thinking
- Topics covered:
- Cultivating a growth mindset in public sector professionals
- Challenging paradigms and making value visible for government
- The relationship between complexity and business agility in governmental operations
- Recognizing and managing dilemmas, paradoxes, and polarities in the public sector
- Applying lean systems thinking to government processes
- Design thinking approaches for government solutions
- Topics covered:
- Part 5: New and Differentiating Behaviors
- Topics covered:
- High-impact questions: asking versus telling in government settings
- Experimenting and hypothesis testing for public sector innovation
- Lean startup methodologies and canvases for government projects
- Kanban values and systems for government workflows
- Iterative frameworks and a sampling of practices for government agility
- Topics covered:
- Part 6: Designing the Future
- Topics covered:
- Creating space for optimal engagement and value creation in government
- Developing a business playbook for government initiatives
- Action plans to accelerate business agility in the public sector
- Personal development plan for government professionals
- Review of ICAgile learning objectives and video content for government participants
- Topics covered:
Testimonials (5)
the Labs
Frank Mhlongo - Standard Bank of South Africa
Course - JBoss
The pace was good, with a nice mixture of knowledge sharing, demonstrations and practical work. Filip was very engaging and provided the energy to get through the course. It was good that there was a lot of 1:1 tuition, with Filip going through individual training exercises.
Colin - Worldpay
Course - BPMN, DMN, and CMMN - OMG standards for process improvement
The training definitely backfilled some of the gaps in my knowledge left by reading the OptaPlanner userguide. It gave me a good broad understanding of how to approach using OptaPlanner in our projects going forward.
Terry Strachan - Exel Computer Systems plc
Course - OptaPlanner in Practice
Shared examples of every function and/or operators are all well explained.
Brian Amlon - Thakral One, Inc.
Course - Introduction to Drools 7 for Developers
a lot of practices are very welcome, many try and learn cases are embedded