Course Outline
- Part 1: Welcome and Introductions
- Topics covered:
- Opening and Introductions
- Agenda and Learning Objectives for government
- ICAgile Certification Overview for government
- Working Agreements for government
- Topics covered:
- Part 2: The Need for Business Agility
- Topics covered:
- Business Agility: Drivers, Criticality, Values, Principles, and Dimensions for government
- VUCA (Volatility, Uncertainty, Complexity, Ambiguity) in the context of government operations
- Case for Change: Empowering Teams within government agencies
- Case for Change: Enhancing Customer Value and Continuous Learning for government services
- Measures of Success for government initiatives
- Topics covered:
- Part 3: Compelling Vision and Clarity of Purpose
- Topics covered:
- Compelling Vision and Clarity of Purpose for government missions
- Focusing on the Big Picture and Emerging Future in government strategies
- Blindspots, Mental Models, Patterns, and Sensemaking in government decision-making
- Complex Dynamics of Change within government operations
- Understanding of Customers, Stakeholders, and Emerging Markets for government services
- Topics covered:
- Part 4: New Ways of Thinking
- Topics Covered:
- Developing a Growth Mindset in government employees
- Breaking Paradigms and Making Value Visible for government programs
- Relationship Between Complexity and Business Agility for government agencies
- Recognizing and Managing Dilemmas, Paradoxes, and Polarities in government operations
- Lean Systems Thinking for government processes
- Design Thinking Approaches for government innovation
- Topics Covered:
- Part 5: New and Differentiating Behaviors
- Topics covered:
- High-Performance Questions: Ask vs. Tell in government leadership
- Experimenting and Hypothesis Testing for government projects
- Lean Startup and Canvases for government initiatives
- Kanban Values and Systems for government workflows
- Iterative Framework and Sampling of Practices for government operations
- Topics covered:
- Part 6: Designing the Future
- Topics Covered:
- Creating Space for Optimal Engagement and Value Creation in government teams
- Business Playbook for government strategies
- Action Plans for Accelerating Business Agility in government agencies
- Personal Development Plan for government professionals
- Review ICAgile Learning Objectives and Video for government training
- Topics Covered:
Testimonials (5)
the Labs
Frank Mhlongo - Standard Bank of South Africa
Course - JBoss
The pace was good, with a nice mixture of knowledge sharing, demonstrations and practical work. Filip was very engaging and provided the energy to get through the course. It was good that there was a lot of 1:1 tuition, with Filip going through individual training exercises.
Colin - Worldpay
Course - BPMN, DMN, and CMMN - OMG standards for process improvement
The training definitely backfilled some of the gaps in my knowledge left by reading the OptaPlanner userguide. It gave me a good broad understanding of how to approach using OptaPlanner in our projects going forward.
Terry Strachan - Exel Computer Systems plc
Course - OptaPlanner in Practice
His demonstrations, he demo from the scratch, which allows us to see the step by step process. As well as the practical examples, it was great, it looks like a real case scenario already.
Kim Justine Ferriol - Thakral One, Inc.
Course - Introduction to Drools 7 for Developers
a lot of practices are very welcome, many try and learn cases are embedded
