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Duration 14 hours
Course Outline
Introduction to Process Mining
- Comprehensive overview of process mining methodologies
- Significance of data-driven approaches for process optimization
- Industry-specific applications and operational benefits
Initiating Celonis Implementation
- Fundamentals of the Celonis platform architecture
- Navigation and utilization of the Celonis user interface
- Key platform components: event log management, process mapping, and dashboarding
Data Integration and Readiness
- Requirements for event logs and data structuring standards
- Configuration of data source connections to Celonis
- Protocols for data transformation and cleansing
Process Discovery and Visualization
- Construction and evaluation of process models
- Visual analysis through the Celonis Model Viewer
- Detection of process variants and operational inefficiencies
Process Analysis and Performance Metrics
- Definition of Key Performance Indicators (KPIs) within Celonis
- Diagnostic analysis of process inefficiencies and root causes
- Establishment of benchmarks and monitoring thresholds
Action Engine and Workflow Automation
- Overview of the Celonis Action Engine capabilities
- Implementation of automated tasks and workflow management
- Integration with external enterprise systems (ERP, CRM)
Development of Custom Dashboards and Reporting
- Configuration of dashboards for diverse stakeholder requirements
- Creation and distribution of performance reports
- Setup of real-time monitoring and alerting mechanisms
Operational Best Practices and Application Scenarios
- Case studies demonstrating Celonis-driven process optimization
- Strategies for sustaining long-term process improvement
- Open forum and concluding discussion
Conclusions and Strategic Next Steps
Requirements
- Fundamental knowledge of business process structures
- Working familiarity with process flows, business operations, or workflow methodologies
Target Audience
- Business analysts
- Process owners and management personnel
- Information technology professionals
Testimonials (3)
treatment of certain aspects of my work
Keagile Ramokolo - 8111095637085
Course - Business Process Management
the practical part
Daniela Mirevska
Course - Business Process Modelling in BPMN 2.0
The trainer shared his knowledge and led great atmosphere.