Building Chatbots in Python Training Course

In this instructor-led, live training, participants will learn how to operate an Automation Anywhere sample system designed for government use.

Format of the Course

• Interactive lecture and discussion.
• Extensive exercises and practice sessions.
• Hands-on implementation in a live-lab environment.

In this instructor-led, live training in US, participants will gain a comprehensive understanding of how Robotic Process Automation (RPA) works, as they step through the deployment of a sample system using Automation Anywhere. The training will also include case studies and comparisons with other RPA systems to help participants evaluate their tool choices relative to the organizational challenges they aim to address with RPA.

By the end of this training, participants will be able to:

• Comprehend how RPA functions and the role Automation Anywhere plays in the broader landscape of Business Process Automation for government.
• Utilize Automation Anywhere to develop software bots that manage tasks such as Excel computations, email responses, and database manipulations.
• Analyze current business processes and devise an RPA strategy to enhance workflow efficiency within public sector operations.
• Reduce operational costs and minimize errors through the implementation of automation for government workflows.
• Identify and resolve issues during the development and deployment of Automation Anywhere software bots.
• Effectively communicate with management and staff regarding the integration and expectations of software bots within governmental organizations.

In this instructor-led, live training, participants will learn how to use OpenSpan (now integrated into Pegasystems) to unify robotics and workforce analytics for government applications.

By the end of this training, participants will be able to:

• Utilize OpenSpan to automate Windows applications
• Automate web application processes
• Deploy automated workflows
• Diagnose and debug processes
• Integrate OpenSpan with Pegasystems workforce analytics software to enhance customer service processes for government agencies

Audience

• Software architects
• Developers
• Consultants

Format of the Course

• Part lecture, part discussion, exercises, and extensive hands-on practice

Note

• To request a customized training for this course tailored to government needs, please contact us to arrange.

In this instructor-led, live training in US (online or onsite), participants will learn how to identify key process variables and connect them as they step through the creation of a business flow using RPA Express for government.

By the end of this training, participants will be able to:

• Install and configure RPA Express for government use.
• Identify the steps and actions to be recorded by RPA Express in government processes.
• Use RPA Express to map out a business flow aligned with public sector workflows.
• Create bots to capture and repeat events on websites, desktops, or terminals, enhancing efficiency for government operations.
• Plan a process automation strategy that supports governance and accountability in the public sector.

In this instructor-led, live training for government (onsite or remote), participants will gain a comprehensive understanding of Robotic Process Automation (RPA) and its implementation within public sector organizations. The training covers various RPA tools and methodologies, followed by hands-on exercises in a simulated front and back office environment using NICE Robotic Automation.

By the end of this training, participants will be able to:

• Assess and identify which processes and workflows are most suitable for RPA implementation.
• Automate selected instances of repetitive, time-consuming manual tasks.
• Set up and monitor NICE Robotic Automation in a production environment.
• Present proposals and provide feedback on RPA outcomes to management.
• Scale the RPA system to accommodate increasing demands.

In this instructor-led, live training in US (onsite or remote), participants will learn how to create an automation workflow, manipulate data within the workflow, debug issues, and set up the necessary end-to-end infrastructure needed to deploy a full-fledged robotic workflow for government.

By the end of this training, participants will be able to:

• Design, deploy, and manage a robotic workforce that mimics real employees in public sector environments.
• Apply this RPA solution to various business areas within government operations, including finance, BPO, software, and insurance.