Course Outline

Introduction to Windows 11 for Government

  • What’s New in Windows 11 for Government
  • Edition Comparison and Licensing for Government
  • System Requirements and Compatibility for Government

Installing and Upgrading Windows 11 for Government

  • Clean Installations for Government
  • Upgrading from Previous Versions for Government
  • Automated Deployments with Windows Deployment Services (WDS) for Government

Configuring and Customizing Windows 11 for Government

  • User Interface Personalization for Government
  • Managing Device Settings for Government
  • Multilingual Support for Government

User and Device Management for Government

  • Local and Microsoft Accounts for Government
  • Group Policy and Local Policies for Government
  • Managing Users and Groups for Government

Application Management for Government

  • Installing and Managing Applications for Government
  • Windows Store and AppLocker for Government
  • Default Apps and File Associations for Government

Network Configuration for Government

  • Configuring IP and DNS Settings for Government
  • Wireless and VPN Configuration for Government
  • Troubleshooting Connectivity for Government

Storage Management for Government

  • Disk Partitions and Volumes for Government
  • BitLocker and Data Protection for Government
  • Storage Spaces and OneDrive for Government

Security and Compliance for Government

  • Windows Security and Defender Antivirus for Government
  • Firewall and Security Settings for Government
  • Windows Hello and Biometric Authentication for Government

Windows 11 Maintenance and Troubleshooting for Government

  • Windows Update and Servicing Channels for Government
  • Event Viewer and Performance Monitoring for Government
  • Common Troubleshooting Scenarios for Government

Summary and Next Steps for Government

Requirements

  • Basic knowledge of networking and computer hardware for government use
  • Experience with Windows operating systems in a public sector environment
  • Familiarity with IT support concepts and practices

Audience

  • IT professionals working in federal, state, or local government agencies
  • System administrators responsible for managing IT infrastructure for government operations
  • Desktop support technicians providing technical assistance to government employees
 28 Hours

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