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Course Outline

Foundations of Information Security in Public Institutions

  • Core security principles and their significance in government organizations
  • Confidentiality, integrity, and availability in daily operations for government
  • Common threats affecting public sector information and digital services for government

Governance, Policies, and Responsibilities

  • Security governance within an institutional environment for government
  • Roles of managers, users, IT teams, service owners, and suppliers in government
  • Policies, standards, procedures, and accountability for government operations

Risk Management for Information and Services

  • Identifying assets, threats, vulnerabilities, and business impacts for government
  • Basic risk assessment and prioritization in the public sector
  • Selecting practical treatments and controls for government services

Information Classification and Data Protection

  • Classifying institutional information based on sensitivity and use for government
  • Protecting documents, records, databases, and shared files in government
  • Best practices for storage, transfer, retention, and disposal of data for government

Identity and Access Management

  • Fundamentals of user accounts, authentication, and authorization for government
  • Principles of least privilege, separation of duties, and access review for government
  • Managing access requests, changes, and revocation in government systems

Secure Use of Systems and Digital Services

  • Secure use of email, web systems, remote access, and shared platforms for government
  • Common user errors and strategies to avoid them in the public sector
  • Practical measures for safer daily operations in government

IT Service Management Basics and Security Integration

  • The relationship between IT services and information security for government
  • Security considerations in service design, delivery, and support for government
  • Handling service requests, incidents, changes, and basic service documentation for government

Incident Handling and Service Continuity

  • Recognizing security incidents and service disruptions in the public sector
  • Steps for reporting, escalation, containment, communication, and recovery in government
  • Backups, recovery planning, and maintaining availability during disruptions for government

Security Awareness, Compliance, and Improvement

  • Identifying phishing, social engineering, and unsafe behaviors in the public sector
  • Adhering to institutional policies, audit requirements, and regulatory expectations for government
  • Monitoring controls and identifying practical improvement actions for government

Practical Workshop and Action Planning

  • Reviewing a public sector security and service management scenario for government
  • Identifying risks and proposing service and security improvements in the public sector
  • Creating an action plan for participants' own areas of responsibility in government

Requirements

  • A foundational knowledge of IT concepts, office systems, and the management of institutional information
  • Practical experience with information systems, email, shared files, and online services in daily operations
  • No prior programming experience is necessary

Audience

  • Public sector employees engaged in the use, management, or oversight of digital information and services
  • IT professionals, system administrators, and service management staff within government institutions
  • Managers, coordinators, auditors, and compliance officers responsible for ensuring digital security and maintaining service quality for government operations
 14 Hours

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