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Course Outline

Fundamental Principles of Information Security in Government Institutions

  • Essential security tenets and their critical role within federal organizations
  • The application of confidentiality, integrity, and availability in routine operations
  • Frequent threats targeting public sector data and digital infrastructure

Governance, Policy Frameworks, and Accountability

  • Establishing security governance within institutional structures
  • Defining responsibilities for leadership, staff, IT personnel, service owners, and external vendors
  • Implementation of policies, standards, procedures, and accountability measures

Risk Management for Information Assets and Services

  • Identification of assets, threats, vulnerabilities, and potential business impacts
  • Conducting initial risk assessments and prioritizing risks effectively
  • Selecting appropriate controls and mitigation strategies

Information Classification and Data Protection Protocols

  • Categorizing institutional information based on sensitivity and authorized use
  • Safeguarding documents, records, databases, and shared storage environments
  • Best practices for data retention, secure transfer, storage, and proper disposal

Identity and Access Management (IAM)

  • Fundamentals of user accounts, authentication mechanisms, and authorization protocols
  • Adhering to the principle of least privilege, segregation of duties, and periodic access reviews
  • Managing the lifecycle of access requests, modifications, and revocations

Secure Operation of Systems and Digital Services

  • Secure utilization of email, web applications, remote access tools, and collaborative platforms
  • Identifying common user errors and implementing preventive measures
  • Practical steps to enhance security in daily workflows

IT Service Management Fundamentals and Security Integration

  • The intersection of IT service delivery and information security objectives
  • Integrating security considerations into service design, delivery, and support processes
  • Handling service requests, incidents, changes, and maintaining essential documentation

Incident Response and Service Continuity Planning

  • Detection of security incidents and disruptions to IT services
  • Procedures for reporting, escalation, containment, communication, and recovery
  • Maintaining availability through data backups and contingency planning during disruptions

Security Awareness, Compliance, and Continuous Improvement

  • Recognizing phishing attempts, social engineering tactics, and non-compliant behaviors
  • Ensuring alignment with institutional policies, audit requirements, and regulatory standards
  • Evaluating control effectiveness and identifying actionable improvements for government operations

Practical Workshop and Action Planning

  • Analyzing a case study involving public sector security and service management
  • Identifying risks and recommending enhancements to services and security posture
  • Developing an actionable plan tailored to each participant's area of responsibility

Requirements

  • Foundational knowledge of information technology principles, office automation systems, and the secure management of institutional data
  • Practical proficiency in operating information systems, electronic mail, collaborative storage solutions, and web-based services within standard operational workflows
  • Programming expertise is not a prerequisite for participation

Audience

  • Government workforce members engaged in the utilization, administration, or oversight of digital assets and electronic services for government operations
  • Information technology professionals, system administrators, and service management staff employed within federal, state, or local agencies
  • Administrative leaders, compliance officers, and quality assurance personnel tasked with ensuring digital security standards and service integrity
 14 Hours

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