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Course Outline

Fundamentals of Information Security in Public Sector Entities

  • Essential security principles and their importance within government operations
  • The role of confidentiality, integrity, and availability in daily administrative functions
  • Predominant threats impacting public sector data and digital infrastructure

Governance Frameworks, Policies, and Accountability

  • Security governance structures within institutional environments
  • Responsibilities assigned to leadership, staff, IT personnel, service owners, and external partners
  • Establishment of policies, standards, procedures, and accountability mechanisms

Risk Management for Information Assets and Services

  • Identification of assets, threats, vulnerabilities, and operational impacts
  • Foundational risk assessment methodologies and prioritization strategies
  • Selection of appropriate mitigation treatments and technical controls

Information Classification and Data Protection

  • Categorization of institutional information based on sensitivity and usage requirements
  • Protection measures for documents, records, databases, and shared repositories
  • Standards governing storage, transmission, retention schedules, and secure disposal

Identity and Access Management (IAM)

  • Fundamentals of user accounts, authentication protocols, and authorization controls
  • Implementation of least privilege, separation of duties, and periodic access reviews
  • Procedures for managing access requests, modifications, and revocations

Secure Operations for Systems and Digital Services

  • Secure usage guidelines for email, web applications, remote access, and collaborative platforms
  • Identification of common user errors and strategies for prevention
  • Practical measures to enhance security posture in daily activities

IT Service Management and Security Integration

  • The interrelationship between IT service delivery and information security
  • Security considerations integrated into service design, deployment, and support phases
  • Management of service requests, incidents, changes, and associated documentation

Incident Response and Service Continuity

  • Detection and recognition of security incidents and service disruptions
  • Procedures for reporting, escalation, containment, stakeholder communication, and recovery
  • Backup strategies, recovery planning, and maintenance of operational availability during crises

Security Awareness, Regulatory Compliance, and Continuous Improvement

  • Detection of phishing attempts, social engineering tactics, and non-compliant behavior
  • Alignment with institutional policies, audit requirements, and regulatory obligations
  • Monitoring of security controls and identification of actionable improvement opportunities

Applied Workshop and Strategic Action Planning

  • Analysis of a public sector scenario involving security and service management challenges
  • Assessment of risks and formulation of recommendations for operational enhancement
  • Development of targeted action plans aligned with participants' specific areas of responsibility

Requirements

  • Familiarity with fundamental information technology principles, office automation tools, and the secure stewardship of institutional records.
  • Practical proficiency in utilizing enterprise information systems, electronic communication platforms, collaborative repositories, and web-based applications within daily operational workflows.
  • Prior coding or software development expertise is not necessary for participation.

Target Audience

  • Government personnel tasked with the utilization, administration, or oversight of digital assets and public services.
  • Information technology professionals, including system administrators and service management staff employed within federal, state, or local agencies.
  • Administrative leaders, audit specialists, and compliance officers accountable for maintaining data integrity, information security protocols, and high-quality service delivery standards for government operations.
 14 Hours

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