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Course Outline
Introduction to Make for Marketing Automation for Government
- Overview of Make and its applications in government marketing initiatives
- Connecting Make with popular marketing tools used in the public sector
- Setting up your automation environment for efficient operations
Automating Marketing Campaigns for Government
- Creating email marketing workflows with Mailchimp for targeted outreach
- Automating social media scheduling and posts to enhance public engagement
- Tracking and managing campaign performance for transparency and accountability
Lead Nurturing and Customer Engagement for Government
- Designing automated lead nurturing workflows to foster citizen interaction
- Personalizing customer interactions through Make for enhanced service delivery
- Segmenting and targeting leads effectively to meet specific public needs
Syncing Data Between Platforms for Government
- Integrating HubSpot with other tools for seamless data flow in government operations
- Automating CRM updates and synchronization to maintain accurate records
- Managing customer data securely and efficiently to ensure privacy and compliance
Optimizing Customer Journeys for Government
- Mapping customer journeys with Make to improve citizen experiences
- Automating responses based on customer behaviors to provide timely support
- Enhancing personalization through data-driven insights for better service delivery
Monitoring and Troubleshooting Workflows for Government
- Using Make’s dashboard for workflow monitoring to ensure operational efficiency
- Troubleshooting errors and optimizing workflows to maintain system reliability
- Measuring and improving automation performance for continuous improvement
Best Practices for Scalable Marketing Automation for Government
- Adopting reusable templates for marketing workflows to streamline processes
- Ensuring data security and compliance with government regulations
- Scaling automation for growing marketing needs to support expanding programs
Summary and Next Steps for Government
Requirements
- Basic understanding of eCommerce operations for government
- Experience with online store platforms such as Shopify, WooCommerce, or Etsy
- Familiarity with automation tools is beneficial but not mandatory
Audience
- eCommerce managers for government
- Supply chain professionals for government
14 Hours
Testimonials (1)
There were many practical exercises supervised and assisted by the trainer