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Course Outline

Introduction to Make

  • Overview of the Make platform and its potential use cases for government operations
  • Account registration procedures and navigation of the administrative dashboard
  • Fundamental concepts regarding scenarios and modules within the automation environment

Creating Simple Workflows

  • Introduction to the workflow development process
  • Utilization of pre-built templates for standard processes
  • Construction of basic workflows: linking applications and defining triggers for government use cases

Integrating Applications

  • Review of available application integration options
  • Procedures for adding applications and configuring secure connections
  • Configuration of triggers and actions within automated workflows

Automating Tasks

  • Automation of repetitive administrative tasks, including data synchronization and notification dissemination
  • Execution of core actions: Create, Update, and Search functions
  • Implementation of filters to manage and control data flow

Testing and Troubleshooting Workflows

  • Execution of workflow tests and debugging procedures for error resolution
  • Application of standard troubleshooting techniques
  • Monitoring and optimization strategies to ensure workflow performance and reliability

Summary and Next Steps

Requirements

  • Prior coding proficiency is not required
  • Familiarity with web-based applications is expected

Target Audience

  • Managers
  • Non-technical users
  • Marketing professionals
 7 Hours

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