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Course Outline
Introduction to Make for Marketing Automation
- Overview of Make and its applications in marketing for government
- Connecting Make with popular marketing tools used in the public sector
- Setting up your automation environment for efficient government operations
Automating Marketing Campaigns
- Creating email marketing workflows with Mailchimp to support government initiatives
- Automating social media scheduling and posts to enhance public engagement
- Tracking and managing campaign performance for transparent reporting
Lead Nurturing and Customer Engagement
- Designing automated lead nurturing workflows to improve citizen services
- Personalizing customer interactions through Make to enhance user experience
- Segmenting and targeting leads effectively to meet public sector goals
Syncing Data Between Platforms
- Integrating HubSpot with other tools for seamless data flow in government operations
- Automating CRM updates and synchronization to ensure accurate record-keeping
- Managing customer data securely and efficiently to protect public information
Optimizing Customer Journeys
- Mapping customer journeys with Make to enhance citizen interactions
- Automating responses based on customer behaviors for timely service delivery
- Enhancing personalization through data-driven insights to improve public satisfaction
Monitoring and Troubleshooting Workflows
- Using Make’s dashboard for workflow monitoring to ensure compliance
- Troubleshooting errors and optimizing workflows for government efficiency
- Measuring and improving automation performance to meet public sector standards
Best Practices for Scalable Marketing Automation
- Adopting reusable templates for marketing workflows to streamline processes for government
- Ensuring data security and compliance with federal regulations
- Scaling automation for growing marketing needs in the public sector
Summary and Next Steps
Requirements
- Basic understanding of marketing workflows and customer relationship management (CRM) tools for government use
- Experience using platforms such as Mailchimp, HubSpot, or similar tools in a public sector context
- Familiarity with automation tools and concepts for government applications
Audience
- Digital marketers for government agencies
- Marketing automation specialists in the public sector
- CRM managers for government organizations
14 Hours
Testimonials (2)
There were many practical exercises supervised and assisted by the trainer
Aleksandra - Fundacja PTA
Course - Mastering Make: Advanced Workflow Automation and Optimization
She was able to answer everyones questions easily...Clearly indication of her expertise.