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Course Outline

Introduction to Make for Government Marketing Automation

  • Overview of the Make platform and its utility in government marketing initiatives
  • Integrating Make with established government-approved marketing systems
  • Configuring the automation environment for public sector operations

Executing Automated Marketing Campaigns

  • Developing email communication workflows using Mailchimp
  • Automating the scheduling and dissemination of social media content
  • Monitoring and evaluating campaign efficacy

Lead Development and Public Engagement

  • Designing automated workflows for audience development
  • Tailoring public interactions via Make to enhance engagement
  • Segmenting audiences and directing communications effectively

Data Synchronization Across Platforms

  • Integrating HubSpot with supplementary tools to ensure seamless data exchange
  • Automating updates and synchronization within CRM systems
  • Maintaining the security and efficiency of customer data management

Optimizing Stakeholder Journeys

  • Mapping stakeholder pathways utilizing Make
  • Automating responses based on observed user behaviors
  • Improving personalization through data-driven analytics

Monitoring and Troubleshooting Automation Workflows

  • Utilizing Make’s dashboard for real-time workflow oversight
  • Identifying errors and optimizing operational efficiency
  • Assessing and enhancing automation performance metrics

Best Practices for Scalable Government Marketing Automation

  • Implementing reusable templates to streamline marketing workflows
  • Ensuring adherence to data security standards and regulatory compliance
  • Expanding automation capabilities to support evolving operational requirements

Summary and Next Steps

Requirements

  • Foundational knowledge of marketing processes and customer relationship management systems
  • Practical experience with platforms such as Mailchimp, HubSpot, or comparable solutions for government applications
  • Understanding of automation principles and operational tools

Audience

  • Digital marketing professionals
  • Marketing automation specialists
  • CRM administrators
 14 Hours

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