Course Outline
Learning Outcomes
By the end of this training, participants will be able to:
• Understand practical strategies for identifying target customers and competitors
• Determine the customer experience necessary to meet organizational goals
• Identify digital marketing channels suitable for government use
• Align digital marketing channels with the buyer journey for enhanced engagement
• Understand how customers discover your online presence
• Build a robust online presence, including website development, social media management, Google Business Profile setup, app store listings, and local business directory entries
• Create content that aligns with the sales funnel to drive conversions
• Utilize search engine optimization (SEO) techniques to improve visibility for government services
• Develop customer relationships using Customer Relationship Management (CRM) systems tailored for government
• Execute targeted digital campaigns to reach specific audiences effectively
• Set up business processes to facilitate remote management and enhance operational efficiency for government operations
Requirements
No prerequisites are required to attend this course.
Who Should Attend?
This instructor-led, live training (online) is designed for:
• business owners (SMEs, digital entrepreneurs, start-ups),
• marketing professionals at all levels from junior to senior,
• individuals planning to launch a new business,
• those seeking to begin a career in digital marketing,
and for government officials or employees who have limited time and cannot commit to lengthy certification programs.
Testimonials (2)
Irma was attuned to us as learners and our business needs. It was clear that she was actively listening to us from the informed feedback she then provided.
Siobhan - Raintree
Course - Digital Marketing for Software-as-a-Service (SaaS)
She was able to answer everyones questions easily...Clearly indication of her expertise.