Course Outline

Learning Outcomes

By the end of this training, participants will be able to:

  • Understand methods for identifying target customers and competitors in a government context.
  • Determine the customer experience required to meet public sector needs.
  • Explore digital marketing channels suitable for government operations.
  • Align these digital marketing channels with the buyer journey for government services.
  • Learn how customers find government agencies online.
  • Develop strategies for building a robust online presence, including websites, social media, Google Business Profile, app stores, and local business directory listings for government entities.
  • Create content that aligns with the sales funnel for public sector initiatives.
  • Understand how search engine optimization (SEO) can enhance visibility for government services.
  • Build effective customer relationships using Customer Relationship Management (CRM) systems tailored for government use.
  • Develop and execute paid digital campaigns to reach target audiences in the public sector.
  • Set up business processes to manage operations remotely, ensuring continuous service delivery for government agencies.

Requirements

No prerequisites are required to attend this course.

Who Should Attend?

This instructor-led, live training (online) is designed for:

  • Business owners, including small and medium enterprises (SMEs), digital entrepreneurs, and startups,
  • Marketing professionals at all levels from junior to senior,
  • Individuals planning to start a business,
  • Those interested in launching a career in digital marketing,
  • Professionals who do not have the time to commit to lengthy certification programs.

This training is tailored to support the needs of individuals and organizations looking to enhance their digital marketing capabilities for government and private sector applications.

 4 Hours

Number of participants


Price per participant

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