Course Outline
Laying the Foundations
- Defining Brand, Brand Marketing, Brand Identity, Brand Perception, and Brand Reputation
- The Relationship Between Brand Strength and a Business’s Financial Performance
The Power of an Online Brand Audit for Government
- What is a Brand’s Digital Footprint and Why is it Critical for Organizational Health Today?
- How Multiple Touchpoints Ultimately Shape a Brand’s Image and Perception
- When to Conduct an Online Brand Audit
- The Importance of Routinely Conducting Online Brand Audits for Government
- The Online Brand Audit Framework and What Lies Ahead
Business Overview and Alignment
- Level-Setting and Identifying the Organization’s Current Priorities, Goals, and Any Micro/Macro Factors Impacting the Entity as a Whole
- Outlining the Brand Audit’s Objectives to Ensure the Framework Has Clear Direction
Evaluation of Online Assets
- Evaluating a Brand’s Owned Online Channels for Strengths and Weaknesses to Assess How an Organization’s Controlled Online Presence is Perceived by Stakeholders
- Identifying Ways a Brand’s Own Communications Can Either Harm or Enhance Brand Image
- A Universal Checklist of Key Considerations for All Organizations When Evaluating Online Assets
Online Reputation Audit
- SEO Audit: A Significant Aspect of Any Brand’s Online Reputation is How It Ranks in Search Engine Results
- Methods for Evaluating and Optimizing SEO Today
- The Impact of AI on SEO Practices
- Traditional and Modern SEO Guidelines
- Online Mentions: Quantitative and Qualitative Data to Reveal a Brand’s True Reputation and Image
- Utilizing Online Social Listening to Discover How Target Audiences and Anonymous Users Discuss the Brand
- Web Analytics: Analyzing Metrics Essential for Sustaining an Online Presence
- Diagnosing and Identifying Elements that Confuse Stakeholders Versus Those that Increase Engagement Through Key Website Metrics: Traffic, Bounce Rate, Page Views, and Conversion Rates
Competitive Analysis
- Defining the Industry
- Industry Trends, Projections, and Leading Players
- List of Competitors
- Perceptual Map: Visually Mapping a Brand’s Position Within the Competitive Landscape in Terms of Perception
- Analyzing the Strengths and Weaknesses of a Brand’s Positioning Relative to Competitors
Brand Strategy and Tactics
- Determining the Desired Brand Positioning
- Developing Brand Marketing Objectives
- Designing a Comprehensive Brand Strategy Directly Informed by the Audit’s Results
- Creating an Integrated Marketing Communication Plan to Drive Outcomes
- Establishing Key Performance Indicators and a Tracking System to Evaluate Progress and Success
When to Use AI in an Online Brand Audit for Government
- Three Areas Where Professionals Can Leverage AI for Efficiency in the Auditing Process
- Three Areas to Avoid Using AI When Conducting an Online Brand Audit for Government
Requirements
- A fundamental understanding of marketing principles and terminology
This course is relevant to teams or professionals:
- Considering a rebranding initiative
- Seeking to reposition or enhance an existing brand’s positioning
- Expanding into new markets or verticals
- Aiming to reach new target audiences and customer groups
- Desiring to create brand strategies that better align with broader business objectives
- Striving to build a more competitive brand
- Experiencing a decline in brand and marketing performance
- Dealing with damage to the brand’s reputation or image, or seeking to refine the brand's image
- Needing to diagnose problem areas in brand management
- Requiring updated marketing materials
- Addressing inconsistent brand elements such as messaging, language, visuals, design, and overall feel
Audience for government:
- Marketing managers
- Marketing strategists
- Brand strategists
- Marketing decision-makers
- Marketing professionals in any capacity
- Design and creative teams (secondary audience)
Testimonials (3)
Irma was attuned to us as learners and our business needs. It was clear that she was actively listening to us from the informed feedback she then provided.
Siobhan - Raintree
Course - Digital Marketing for Software-as-a-Service (SaaS)
She was able to answer everyones questions easily...Clearly indication of her expertise.
Yunus - Vodacom
Course - Digital Marketing
I liked the alistair's knowledge and presentation style.