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 Duration 28 hours

Course Outline

Introduction to Microsoft Power Automate Robotic Process Automation

  • Definition of RPA and its strategic significance for public sector operations
  • Comprehensive overview of the Microsoft Power Automate ecosystem
  • Distinction between attended and unattended automation models

Installation and Configuration of Power Automate Desktop

  • Procedures for installation and initial setup
  • Navigation and utilization of the desktop designer interface
  • Administration of environments and gateway configurations

Development of Desktop Flows

  • Recording user interface elements and defining automated actions
  • Implementation of conditional logic, iterative processes, and variable management
  • Integration with Excel, web browsers, file systems, and native Windows applications

Integration with Cloud-Based Workflows

  • Initiating desktop automations via Power Automate cloud triggers
  • Establishing connections to Microsoft 365 services and external systems
  • Synthesis of user interface automation and API-driven processes

Advanced Automation Implementations

  • Strategies for error management and operational logging
  • Handling of credentials and secure data inputs for compliance
  • Application of AI Builder for intelligent document processing

Monitoring and Administrative Oversight of Flows

  • Utilization of debugging and quality assurance tools
  • Deployment of analytics and performance reporting dashboards
  • Strategies for deploying and maintaining bots in production environments

Governance Frameworks and Best Practices

  • Implementation of data loss prevention and rigorous access controls
  • Development of environment strategies and lifecycle management protocols
  • Recommendations for establishing an RPA Center of Excellence

Conclusion and Path Forward

  • Recap of core technical and operational concepts
  • Identification of resources for certification and professional community engagement
  • Planning next steps in the Power Platform automation strategy

Requirements

  • Foundational understanding of business processes and automation principles
  • Proficiency with Microsoft 365 tools (e.g., Excel, Outlook)
  • No prior coding experience is necessary, though logical reasoning skills are advantageous

Target Audience

  • RPA developers and automation specialists
  • Business analysts and process improvement professionals
  • IT professionals engaged in business process automation

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