Microsoft Power Platform Foundations with Dynamics 365 Integration Training Course

Microsoft AI Builder serves as a low-code artificial intelligence capability within the Power Platform, empowering public sector organizations to design, train, and deploy machine learning models for standard operational scenarios—including form processing, object detection, and predictive analysis—without requiring specialized data science expertise.

This instructor-led professional development course, available in both online and onsite formats, is designed for advanced Power Platform specialists and automation leaders. It focuses on applying AI Builder for OCR extraction from diverse document types, constructing custom predictive models for both qualitative and quantitative outcomes, and integrating Process Mining concepts to enhance process analysis and optimization efforts for government operations.

Upon completion of this training, participants will demonstrate the ability to:

• Architect and implement AI Builder form processing models suited for both structured and unstructured government documents.
• Develop, validate, and deploy custom prediction models to address classification and regression requirements.
• Seamlessly integrate AI Builder models into Power Apps and Power Automate workflows to achieve comprehensive end-to-end automation.
• Utilize Process Mining to identify operational bottlenecks and uncover data-driven opportunities for efficiency improvements complementary to AI Builder capabilities.

Course Delivery Methodology

• Interactive instructional sessions accompanied by live technical demonstrations.
• Practical laboratory exercises focused on constructing AI Builder models and embedding them into Power Platform applications and workflows.
• Applied use-case workshops and rigorous model evaluation sessions.

Customization Options for Training

• Agencies may request a tailored training program specific to this curriculum by contacting us to schedule an arrangement.

This instructor-led, live training in US (delivered virtually or in person) is designed for business analysts who aim to automate operational workflows and tasks using Microsoft Flow/Power Automate.

Upon completion of this training, participants will be capable of:

• Developing business applications without requiring prior developer expertise.
• Administering and analyzing automated workflows for organizational solutions.
• Constructing workflows, defining initiation triggers, implementing actions, and establishing conditional logic.

This instructor-led, live training conducted in US (available online or in-person) is intended for agency staff, managers, developers, and data analysts responsible for adapting, implementing, integrating, and administering Microsoft Power Platform components within their operational environment.

By the conclusion of this training, participants will be equipped to:

• Construct basic applications using Power Apps to deliver custom solutions for routine operational needs.
• Automate workflow processes utilizing Power Automate (formerly Microsoft Flow) to mitigate manual and repetitive task execution.
• Generate data-driven reports and dashboards with Power BI to facilitate informed analytical decision-making.
• Develop chatbots via Power Virtual Agents to standardize and resolve common constituent inquiries and service requests.

This course provides a foundational understanding of the core components of the Microsoft Power Platform, including Power Virtual Agents, Power Automate, and Power Apps, along with an introductory overview of Power BI for data visualization and reporting for government applications. The curriculum is structured around a realistic administrative scenario involving the automation of task tracking for construction projects. Participants will develop a Power App to monitor construction milestones, with data persisted in SharePoint for centralized management. Additionally, the course demonstrates the deployment of Power Virtual Agents within Microsoft Teams to facilitate user access to critical documentation, such as loan agreements, budget allocations, and sales contracts, distributed across various SharePoint sites. This approach is particularly relevant for Human Resources and Information Technology departments seeking to reduce administrative burden by automating responses to recurring inquiries. The instructional content further includes the configuration of Power Automate workflows to automatically archive attachments from designated senders, such as inspection reports from financial institutions. Participants will also build workflows to capture data from Microsoft Forms and implement fully automated approval processes using the Approvals app within Microsoft Teams. Upon completion of the application, bot, and workflow development, the final module focuses on creating Power BI reports to generate automated status updates. Utilizing Power Automate, these reports are distributed bi-weekly to stakeholders, providing a snapshot of completed tasks, completion dates, and associated budgetary impacts, all derived from the central application database. It is noted that this course emphasizes high-level strategic implementation. Learners are encouraged to leverage AI-assisted tools for technical coding and formula generation within Power Apps, a technique demonstrated within the course to optimize efficiency and accessibility for non-technical staff members.

Microsoft Power Automate serves as a low-code automation framework that facilitates the creation of streamlined workflows across Microsoft and third-party services, encompassing desktop robotic process automation capabilities.

This instructor-led, live training session (available online or onsite) is designed for intermediate-level professionals seeking to develop comprehensive robotic process automation (RPA) solutions using Microsoft Power Automate Desktop and cloud-based flows.

Upon completion of this training, participants will be equipped to:

• Develop attended and unattended RPA flows utilizing Power Automate Desktop.
• Automate legacy application interfaces and user-based workflows.
• Integrate RPA capabilities with cloud flows to achieve end-to-end automation.
• Leverage AI Builder, approval processes, and event triggers to enhance automation efficiency.
• Apply established best practices for debugging, exception handling, and operational governance.

Course Format

• Interactive lectures and facilitated discussions.
• Hands-on laboratory exercises.
• Live demonstrations and analysis of real-world case studies.

Customization Options for Government

• To request a customized training program for government agencies, please contact us to arrange specific requirements.

The Microsoft Power Platform comprises a suite of low-code tools designed to enable business users to construct custom applications, automate operational workflows, analyze data, and manage enterprise solutions with minimal reliance on specialized development resources.

This instructor-led training, available online or on-site, targets users with beginner to intermediate proficiency. It focuses on building applications, automating business processes, and implementing governance best practices using Power Apps, Power Automate, and the broader Power Platform ecosystem.

Upon completion of this training, participants will be capable of:

• Understanding the core components of the Power Platform and their strategic value for organizational operations.
• Developing and deploying functional applications tailored to specific operational needs.
• Automating critical business workflows utilizing triggers, approval chains, and notification systems.
• Applying governance, documentation, and scalability practices to ensure long-term adoption and accountability for government.

Course Format

• Interactive instruction and discussion.
• Extensive exercises and practice activities.
• Hands-on implementation within a live laboratory environment.

Customization Options

• To request a customized training curriculum aligned with specific government requirements, please contact the provider for arrangements.

The Microsoft Power Platform serves as a low-code environment designed for process automation, application construction, and data analysis within the Microsoft ecosystem and broader service integrations for government agencies.

This instructor-led, live training module (available online or onsite) is tailored for intermediate to advanced developers tasked with designing, securing, and maintaining robust Microsoft Power Platform solutions.

Upon completion of this training, participants will be equipped to:

• Develop and configure bespoke applications, workflows, and integrations using Power Apps, Power Automate, and Dataverse.
• Engineer plug-ins and custom connectors to extend Power Platform functionality.
• Employ the Power Platform CLI and Azure DevOps for streamlined deployment and automation.
• Apply best practices for security, operational monitoring, and performance optimization.

Course Delivery Format

• Interactive instruction and facilitated discussion.
• Extensive practical exercises and skill reinforcement.
• Direct implementation within a live-lab environment.

Customization Opportunities

• To coordinate a customized training curriculum for government use, please contact the provider for arrangements.

The Solution Architect holds the primary responsibility for the effective design, execution, deployment, and long-term adoption of comprehensive solutions. This role ensures that the implemented system aligns with current operational needs for government and anticipates future requirements. This curriculum instructs participants on the critical decision-making processes undertaken by a Solution Architect during implementation, addressing security protocols, integration frameworks, Power Apps architecture, Power Automate architecture, and additional components. This course provides an introductory foundation for understanding the Solution Architect role.

Power BI and Power Apps constitute essential elements of the Microsoft Power Platform, empowering users to visualize data, automate operational workflows, and develop low-code applications. This course offers a practical introduction to the construction of interactive dashboards and custom applications for business processes, the integration of data across systems, and the enhancement of operational efficiency for government entities.

This instructor-led training, available online or on-site, is designed for business and IT professionals at beginner to intermediate levels who seek to leverage Power BI and Power Apps for data analysis, workflow automation, and solution development without extensive coding expertise.

Upon completion of this training, participants will be able to:

• Connect, sanitize, and transform data utilizing Power BI.
• Develop interactive dashboards and reports to facilitate business insights.
• Design and deploy custom applications using Power Apps.
• Automate repetitive workflows through Power Automate integration.
• Securely share and manage solutions within the Microsoft Power Platform ecosystem.

Course Structure and Methodology

• Interactive lectures facilitated by discussion and inquiry.
• Practical exercises focused on data modeling and manipulation.
• Project-based learning activities involving guided application and dashboard creation.

Options for Course Tailoring

• To request a customized training program aligned with specific government requirements, please contact the training provider to arrange details.

This instructor-led, live training in US (online or onsite) is designed for mid-level IT specialists who require proficiency in using Power Platform to automate administrative processes and improve data-driven decision-making.

Upon completion of this training, participants will be equipped to:

• Develop and configure applications utilizing Power Apps.
• Manage and interpret data using DataVerse and Power BI.
• Automate complex operational workflows via Power Automate.
• Design and deploy intelligent conversational agents using Power Virtual Agents.
• Integrate and optimize cross-platform workflows for government efficiency.