Course Outline

Introduction to Measurement Management Systems

  • Importance of reliable measurement in quality systems for government operations
  • Overview of ISO 10012 and its adoption as NOM-ISO 10012 for government entities
  • Relationship with ISO 9001, ISO/IEC 17025, and other relevant standards for government use

Scope, Definitions, and Requirements of NOM-ISO 10012

  • Key terms and definitions used in the standard for government applications
  • Scope of applicability and exclusions for government organizations
  • Overview of normative references pertinent to government operations

Measurement Management System Planning

  • Defining responsibilities and authorities within government agencies
  • Risk assessment and preventive control measures for government processes
  • Documented procedures and control planning for government systems

Competence and Training in Measurement

  • Personnel qualification and ongoing training programs for government staff
  • Responsibilities for ensuring competence within government agencies
  • Training records and continuous improvement practices for government employees

Control of Measuring Equipment

  • Selection, calibration, and verification of measuring equipment for government use
  • Traceability to international and national standards for government measurements
  • Use of measurement standards and maintenance procedures in government operations

Measurement Process Control

  • Documentation of measurement procedures for government processes
  • Evaluation of measurement uncertainty for government applications
  • Verification of ongoing system suitability for government systems

Auditing, Review, and Continual Improvement

  • Internal audits of the measurement system within government agencies
  • Management review and performance monitoring for government operations
  • Corrective and preventive actions in government quality management

Summary and Next Steps

Requirements

  • An understanding of quality management systems for government
  • Basic knowledge of metrology or measurement processes
  • Familiarity with ISO standards is beneficial but not mandatory

Audience

  • Quality assurance professionals in the public sector
  • Compliance and regulatory personnel for government agencies
  • Technical and operational managers responsible for measurement processes within government entities
 14 Hours

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