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Course Outline

Intermediate Business Motivational Modeling

  • Advancing business modeling from the Fundamental level: Ends, Means, Influencers, and Assessments
  • Understanding Organization Units in the context of Business Motivational Modeling (BMM)
  • Business Processes and Business Rules
  • Constructing BMM models and interpreting brief scenarios for government

Business Process Modeling with BPMN

  • Advanced business process modeling using BPMN:
    • Advanced event types
    • Links and GoTos
    • Compensation mechanisms
    • Complex activity inputs and outputs
    • Exception handling processes
    • Iteration, repetition, and looping techniques
    • Grouping activities into SubProcesses
    • Data objects, including lifecycle and accessibility considerations
    • Data stores, data input, and data output management
    • Global tasks and global processes for government
    • Conversations in business process modeling
    • Choreography of processes
    • Execution semantics for effective process execution

Decision Management and Modeling with DMN

  • Basic concepts, scope, and uses of Decision Model and Notation (DMN)
  • Identifying decision requirements for government operations
  • Relating decision logic to decision requirements
  • Creating and interpreting decision tables
  • Understanding the relationship between DMN and BPMN for integrated process management

Business Rules Approach and Shared Business-Wide Vocabulary

  • Noun concepts and business rules (BR) vocabulary for government
  • Fundamentals of business rules (BR)
  • Types of business rules and their applications
  • The relationship between business rules and business processes
  • Creating and utilizing process-specific business rules for enhanced governance
  • Advantages of a shared business-wide vocabulary (SBVR awareness) for improved communication and consistency

Business Process Management Knowledge and Skills

  • Business process project management:
    • Activity lifecycle management
    • Ownership of processes for accountability
  • Measurement and optimization:
    • Critical Success Factors (CSFs) and Key Performance Indicators (KPIs)
    • Business activity monitoring for real-time insights
    • Scorecarding for performance evaluation
    • Process simulation and optimization techniques
    • Return on Investment (ROI) analysis for BPM initiatives
    • Model value analysis to determine when modeling is beneficial and when it may not be necessary
    • Fundamentals of Business Process Management Systems (BPMS) tools
    • Basics of establishing a BPM Center of Excellence for government
    • Organizational change management strategies for successful implementation

Process Quality and Governance Frameworks

  • Intermediate exam questions delve deeper into the scope, goals, and structure of major frameworks:
    • Sarbanes-Oxley Act (SOX), Control Objectives for Information and Related Technologies (COBIT), and Information Technology Infrastructure Library (ITIL)
  • Frameworks for process improvement:
    • Object Management Group's (OMG) Business Process Maturity Model (BPMM)
    • Six Sigma and Lean methodologies

Requirements

A valid OCEB Fundamentals certification (BPM2/OCEB2 Fundamental) is required for government employees and contractors.

 21 Hours

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