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Course Outline

Intermediate Business Motivational Modeling for Government

  • Advancing business modeling from the fundamental level: objectives, methods, influencers, and assessments
  • Organization Unit in the context of Business Motivational Modeling (BMM)
  • Business Process and Business Rule definitions
  • Constructing BMM models and interpreting brief scenarios for government operations

Business Process Modeling with BPMN for Government

  • Advanced business process modeling using BPMN:
    • Advanced event types
    • Links and GoTos
    • Compensation mechanisms
    • Complex activity inputs and outputs
    • Exception handling procedures
    • Iteration, repetition, and looping constructs
    • Grouping activities into SubProcesses for enhanced clarity
    • Data object management (including lifecycle and accessibility)
    • Data store, data input, and data output configurations
    • Global Task and Global Process definitions
    • Conversations and choreography in process modeling
    • Execution semantics for precise process execution

Decision Management and Modeling with DMN for Government

  • Basic concepts of Decision Model and Notation (DMN) and its scope and uses
  • Identifying decision requirements
  • Relating decision logic to decision requirements
  • Creating and interpreting decision tables
  • Understanding the relationship between DMN and BPMN for government processes

Business Rules Approach and Shared Business-Wide Vocabulary for Government

  • Noun concepts and business rules (BR) vocabulary in government contexts
  • Fundamentals of business rules (BR)
  • Distinguishing between two types of business rules
  • Integrating business rules with business processes for government operations
  • Developing and utilizing process-specific business rules
  • Benefits of a shared business-wide vocabulary (SBVR Awareness) in government agencies

Business Process Management Knowledge and Skills for Government

  • Business Process Project Management:
    • Activity lifecycle management
    • Ownership of processes within government entities
  • Measurement and Optimization:
    • Critical Success Factors (CSFs) and Key Performance Indicators (KPIs)
    • Business activity monitoring for government operations
    • Scorecarding to track performance metrics
    • Process simulation and optimization techniques for government processes
    • Return on Investment (ROI) in business process management for government
    • Model value analysis: determining when to model and when not to for government projects
    • Fundamentals of Business Process Management Systems (BPMS) tools for government use
    • Basics of a BPM Center of Excellence within government organizations
    • Organizational change management in the context of government agencies

Process Quality and Governance Frameworks for Government

  • Intermediate-level questions delve deeper into the scope, goals, and structure of major governance frameworks:
    • Sarbanes-Oxley Act (SOX), Control Objectives for Information and Related Technologies (COBIT), and Information Technology Infrastructure Library (ITIL)
  • Frameworks for process improvement in government operations:
    • Object Management Group's Business Process Maturity Model (BPMM)
    • Six Sigma and Lean methodologies

Requirements

A valid OCEB Fundamentals certification (BPM2/OCEB2 Fundamental) is required for government positions that involve business process management.
 21 Hours

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