Certificate
Course Outline
Business Goals and Objectives
Fundamental Business Principles from a Government Perspective:
- business fundamentals,
- strategic planning,
- goal-setting and project management,
- marketing strategies,
- staffing and human resources,
- financial management.
Business Process Concepts and Fundamentals
Key Aspects of Business Processes:
- identifying and discovering business processes,
- characteristics and attributes of processes,
- current (as-is) versus future (to-be) process states,
- levels of business process modeling,
- aligning business processes with strategic goals and objectives.
Business Process Management Concepts and Fundamentals
Fundamentals of Business Process Management:
- functional versus process-centric organizational structures,
- styles and approaches to process management,
- advancements in process management techniques,
- roles and responsibilities of stakeholders in process management,
- tools and technologies that enable effective process management.
Business Motivation Modeling
Fundamentals of Business Motivation Modeling:
- business vision and mission statements,
- goals and objectives for government operations,
- means and ends in achieving organizational goals,
- strategic and tactical planning,
- key elements and aspects of business modeling.
Business Process Modeling Concepts
Fundamentals of Business Process Modeling:
- basics of BPMN (Business Process Model and Notation),
- definitions and uses of all BPMN elements in the descriptive and analytic conformance subclasses,
- activities within process models,
- grouping and organizing elements of a model.
Business Process Modeling Skills
Skills in Business Process Modeling:
- analyzing brief scenarios presented either as BPMN diagrams or in written form,
- understanding and applying BPMN elements listed in the descriptive and analytic conformance subclasses.
Process Quality, Governance, and Metrics Frameworks
Awareness of Industry Reference Models and Quality, Metrics, and Governance Frameworks:
- broad knowledge of various industry frameworks,
- APQC Process Classification Framework for government operations,
- SCOR (Supply Chain Operations Reference) model,
- Value Chain Reference Model,
- Business Process Maturity Model (BPMM),
- Six Sigma and Balanced Scorecard methodologies,
- COBIT (Control Objectives for Information and Related Technologies),
- Sarbanes-Oxley Act compliance.
Requirements
A general understanding of business processes for government is essential to ensure effective and efficient operations within public sector organizations.
Testimonials (7)
- trainer's knowledge - trainers laid-back style
Maciej - EY GLOBAL SERVICES (POLAND) SP Z O O
Course - OCEB2 OMG Certified Expert in BPM - BPM 2 Fundamental Exam Preparation
Hands-on exercises and quizzes after each module.
Weronika - EY GLOBAL SERVICES (POLAND) SP Z O O
Course - OCEB2 OMG Certified Expert in BPM - BPM 2 Fundamental Exam Preparation
Lots of practical exercises, space to ask questions, substantive answers. Pleasant presenter.
Katarzyna - EY GLOBAL SERVICES (POLAND) SP Z O O
Course - OCEB2 OMG Certified Expert in BPM - BPM 2 Fundamental Exam Preparation
Great sense of humor and top notch selection of topics relevant to BPMN 2
Piotr - EY GLOBAL SERVICES (POLAND) SP Z O O
Course - OCEB2 OMG Certified Expert in BPM - BPM 2 Fundamental Exam Preparation
This was amazing. I know it was amazing because one time when I looked at the clock, three hours passed and I didn't even realize it. The quiz following each module was awesome. Such a help for learning. Thank you!
Rocco - Lotus
Course - OCEB2 OMG Certified Expert in BPM - BPM 2 Fundamental Exam Preparation
Filip was great, there was a lot of information to cover and he got us through all of it. He was patient and really wanted to make sure we understood the material. He was very personable and engaging.
Tasmia - Lotus
Course - OCEB2 OMG Certified Expert in BPM - BPM 2 Fundamental Exam Preparation
Trainer was knowledgeable and well prepared. He gave excellent examples and explanations. He presented very well. Very encouraging and help us feel prepared for the BPM certification test.
