Certificate
Course Outline
Business Goals and Objectives for Government
Essential Business Fundamentals from a Purely Business Perspective:
- business fundamentals,
- strategy,
- planning and goal-setting,
- project management,
- marketing,
- staffing,
- finance.
Business Process Concepts and Fundamentals for Government
Fundamental Aspects of Business Processes:
- identifying (discovering) business processes,
- characteristics of processes,
- as-is process vs. to-be process,
- levels of business process modeling,
- tying business processes to goals and objectives.
Business Process Management Concepts and Fundamentals for Government
Fundamentals of Business Process Management:
- functional vs. process-centric enterprise organization,
- styles of process management,
- advancements in process management,
- stakeholders' roles and responsibilities,
- enabling tools of process management.
Business Motivation Modeling for Government
Business Modeling Fundamentals - Elements of the Business Motivational Model:
- business vision,
- goals, objectives,
- means and ends,
- mission,
- strategies, tactics,
- aspects of business modeling.
Business Process Modeling Concepts for Government
Business Process Modeling Fundamentals:
- BPMN Basics,
- definition and use of all BPMN elements included in the descriptive and analytic conformance subclasses,
- activities;
- grouping elements of a model.
Business Process Modeling Skills for Government
Business Process Modeling Skills:
- brief scenario presented either as a BPMN diagram or in a few sentences,
- BPMN elements listed in the descriptive and analytic conformance subclasses.
Process Quality, Governance, and Metrics Frameworks for Government
Awareness of Industry Reference Models and Quality, Metrics, and Governance Frameworks:
- awareness of a range of industry frameworks,
- APQC Process Classification Framework,
- SCOR,
- Value Chain Reference Model,
- Business Process Maturity Model (BPMM),
- Six Sigma, Balanced Scorecard,
- COBIT,
- Sarbanes-Oxley.
Requirements
A general understanding of business processes for government is essential to ensure effective and efficient operations within public sector organizations.
Testimonials (7)
- trainer's knowledge - trainers laid-back style
Maciej - EY GLOBAL SERVICES (POLAND) SP Z O O
Course - OCEB2 OMG Certified Expert in BPM - BPM 2 Fundamental Exam Preparation
Hands-on exercises and quizzes after each module.
Weronika - EY GLOBAL SERVICES (POLAND) SP Z O O
Course - OCEB2 OMG Certified Expert in BPM - BPM 2 Fundamental Exam Preparation
Lots of practical exercises, space to ask questions, substantive answers. Pleasant presenter.
Katarzyna - EY GLOBAL SERVICES (POLAND) SP Z O O
Course - OCEB2 OMG Certified Expert in BPM - BPM 2 Fundamental Exam Preparation
Great sense of humor and top notch selection of topics relevant to BPMN 2
Piotr - EY GLOBAL SERVICES (POLAND) SP Z O O
Course - OCEB2 OMG Certified Expert in BPM - BPM 2 Fundamental Exam Preparation
This was amazing. I know it was amazing because one time when I looked at the clock, three hours passed and I didn't even realize it. The quiz following each module was awesome. Such a help for learning. Thank you!
Rocco - Lotus
Course - OCEB2 OMG Certified Expert in BPM - BPM 2 Fundamental Exam Preparation
Filip was great, there was a lot of information to cover and he got us through all of it. He was patient and really wanted to make sure we understood the material. He was very personable and engaging.
Tasmia - Lotus
Course - OCEB2 OMG Certified Expert in BPM - BPM 2 Fundamental Exam Preparation
Trainer was knowledgeable and well prepared. He gave excellent examples and explanations. He presented very well. Very encouraging and help us feel prepared for the BPM certification test.
