OCEB 2 Certified Expert in BPM Advanced Exam Preparation Training Course

Aligning BPM with Enterprise Goals and Resources for Government

• Aligning business processes with stakeholders' goals to ensure mission success.
• Aligning business processes with available resources to optimize efficiency and effectiveness.
• Adapting business processes to continue achieving organizational objectives in response to evolving conditions.
• Enterprise decision management to support informed and strategic choices.

Advanced Business Process Modeling with BPMN for Government

• Advanced process discovery techniques to identify and document complex workflows.
• Working with large models to manage comprehensive process maps.
• Splitting a model for outsourcing to facilitate collaboration and resource allocation.
• Model validation to ensure accuracy and reliability of business processes.

Management of BPM Programs for Government

• Developing a BPM Center of Excellence to foster best practices and innovation.
• Creating an enterprise roadmap for BPM to guide strategic initiatives.
• Techniques to drive business adoption and ensure stakeholder engagement.
• Developing business cases to justify investment in BPM initiatives.
• Establishing a business architecture to align processes with organizational goals.
• Resourcing a BPM team with the necessary skills and expertise.
• Defining ownership of processes to ensure accountability and responsibility.
• Process portfolio management to prioritize and manage multiple initiatives effectively.
• Developing global and local process guidelines to maintain consistency and compliance.

Advanced Change Management for Government

• Implementing and aligning organizational change to support strategic objectives.
• Rollout strategies to ensure smooth transitions and minimize disruption.
• Assessing degrees of impact to identify areas requiring special attention.
• Utilizing advanced change techniques to enhance adoption and effectiveness.

Compliance and Assurance for Government

• Governance, Risk, and Compliance (GRC) including Corporate Governance to ensure adherence to regulations and standards.
• Enterprise Risk Management to identify, assess, and mitigate potential risks.
• Strategic Compliance Management and Corporate Social Responsibility to uphold ethical standards and public trust.
• Assurance topics including Information Assurance, Process Assurance, and Quality Assurance to maintain high levels of performance and integrity.

Advanced Topics in Process Improvement for Government

• BP and transition QA techniques to ensure process quality and effectiveness during change.
• BPMM - Structure and Major Features to provide a comprehensive framework for business process management.
• Six Sigma - Major features, approaches, and benefits to drive continuous improvement and reduce variability.
• LEAN - Major features, approaches, and benefits to eliminate waste and enhance efficiency.