OCEB 2 Certified Expert in BPM Advanced Exam Preparation Training Course

Aligning BPM with Enterprise Goals and Resources for Government

• Ensuring alignment between business processes and the objectives of stakeholders for government operations.
• Coordinating business processes with available resources to optimize efficiency for government.
• Adapting business processes to maintain alignment with organizational goals in response to changing conditions for government.
• Managing enterprise decision-making processes for government.

Advanced Business Process Modeling with BPMN for Government

• Conducting advanced process discovery to identify and document complex processes for government.
• Handling large-scale models effectively for government operations.
• Dividing models to facilitate outsourcing and collaboration for government projects.
• Validating models to ensure accuracy and reliability for government use.

Management of BPM Programs for Government

• Establishing a BPM Center of Excellence to centralize best practices and expertise for government.
• Developing an enterprise roadmap for BPM implementation and improvement for government.
• Employing techniques to drive business adoption and engagement with BPM initiatives for government.
• Creating robust business cases to support BPM investments for government.
• Building a comprehensive business architecture to guide BPM efforts for government.
• Allocating resources effectively to support BPM teams for government.
• Defining clear ownership of processes to ensure accountability and responsibility for government.
• Managing a process portfolio to prioritize and optimize BPM initiatives for government.
• Developing global and local process guidelines to standardize practices for government.

Advanced Change Management for Government

• Implementing and aligning organizational change to support BPM goals for government.
• Designing effective rollout strategies to ensure smooth transitions for government operations.
• Assessing the impact of changes on various stakeholders for government.
• Utilizing advanced change management techniques to mitigate resistance and drive adoption for government.

Compliance and Assurance for Government

• Governance, Risk, and Compliance (GRC) including corporate governance practices tailored for government agencies.
• Enterprise Risk Management strategies to identify and mitigate risks for government operations.
• Strategic Compliance Management and Corporate Social Responsibility initiatives aligned with government standards.
• Assurance topics such as Information Assurance, Process Assurance, and Quality Assurance specific to government needs.

Advanced Topics in Process Improvement for Government

• BP and transition QA techniques to ensure quality and consistency in process improvements for government.
• BPMM - Structure and Major Features relevant to government operations.
• Six Sigma - Key features, approaches, and benefits for enhancing efficiency and reducing defects in government processes.
• LEAN - Major features, approaches, and benefits for streamlining operations and eliminating waste in government services.