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Course Outline
Module 1: Fundamentals of Operational Safety and Root Cause Analysis (RCA)
- Principles of operational safety for government operations
- Differentiating between symptoms, immediate causes, and root causes in incident analysis
- A systemic approach to incident investigation within the public sector
Module 2: Root Cause Analysis Tools for Government
- The “5 Whys” technique
- Cause-and-effect diagram (Ishikawa)
- Fault Tree and Cause Tree analysis
- Advanced methods such as the TapRoot model and other sophisticated approaches for government use
Module 3: Practical Application of RCA in Government Settings
- Selection of real or simulated cases relevant to public sector operations
- Identification of immediate, contributing, and root causes in government scenarios
- Assessment of barriers and failed controls within government systems
- Development of causal diagrams for government incidents
Module 4: RCA Reports and Action Plans for Government
- Structure of an RCA technical report tailored for government agencies
- Writing causes and conclusions in a clear, concise manner suitable for government documentation
- Designing corrective and preventive actions using the SMART criteria for government applications
- Establishing effectiveness indicators and follow-up mechanisms for government operations
Module 5: Integration into Government Management Systems
- Incorporating RCA within Safety Management Systems (SMS) and ISO 45001 standards for government agencies
- Cultivating a just culture and enhancing incident reporting in the public sector
- Capturing lessons learned and facilitating organizational feedback in government operations
Summary and Next Steps for Government Implementation
Requirements
- A comprehensive understanding of operational safety concepts for government
- Practical experience in managing workplace incidents
- Familiarity with safety management systems
Audience
- Operational safety officers for government
- Supervisors and team leaders for government
- Managers and safety auditors for government
14 Hours
