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Duration 7 hours
Course Outline
Foundations of Records Administration
- Defining records management and its significance in public administration
- Core terminology: records, archives, and information assets
- Essential principles for effective records governance
Statutory and Regulatory Compliance
- Public records statutes and mandatory retention protocols
- Audit procedures and legal hold enforcement
- ISO 15489 and relevant international benchmarks
Lifecycle Administration of Records
- Stages of creation, categorization, storage, preservation, and disposition
- Metadata administration and audit trail integrity
- Archiving standards and secure disposal procedures
Classification and Retention Planning
- Designing robust classification frameworks
- Establishing retention directives based on legal, financial, and operational mandates
- Periodic review cycles and exception handling protocols
Digital Records and Process Automation
- Electronic document and records management systems (EDRMS)
- Digitization workflows and metadata annotation
- Leveraging automation to enhance compliance and operational efficiency
Organizational Change and Implementation
- Staff training on updated procedural standards
- Executive engagement and identifying change advocates
- Formulating internal policies and user documentation
Practical Application and Assessment
- Scenario analysis: mapping a records lifecycle for a government department
- Direct participation: drafting a retention schedule
- Identifying common operational challenges and corrective measures
Conclusion and Recommended Actions
Requirements
- Foundational knowledge of organizational documentation practices
- Experience with information handling or archiving processes
- Familiarity with compliance or public administration procedures
Intended Audience
- Records officers
- Information governance professionals
- Public administrators and compliance staff