Records Management Training Course

Data Ethics is the field focused on responsible data collection, usage, and decision-making in ways that uphold human rights, privacy, transparency, and fairness. This instructor-led, live training (available online or onsite) is designed for public sector professionals with limited or no prior training in data ethics who manage or govern data. The goal is to help participants understand ethical risks, evaluate real-world dilemmas, and apply principles of responsible data use in alignment with institutional values and public trust. By the end of this training, participants will be able to: - Define key concepts and frameworks in data ethics. - Identify ethical risks and trade-offs in data collection, analysis, and deployment. - Apply principles of transparency, consent, and fairness to real-world scenarios. - Integrate ethical review into governance or operational workflows for government. **Format of the Course** - Interactive lecture and discussion. - Hands-on analysis of real-world data ethics cases. - Guided exercises focused on ethical evaluation and policy alignment. **Course Customization Options** To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.

Data Integrity and Availability is the discipline of ensuring that data remains accurate, complete, consistent, and accessible when needed, especially in high-trust public sector environments. This instructor-led, live training (online or onsite) is designed for government professionals responsible for managing or safeguarding data—regardless of their technical background—who wish to ensure the reliability, consistency, and availability of critical datasets and systems under their control. By the end of this training, participants will be able to: - Define and differentiate the principles of integrity and availability in the data lifecycle. - Detect and prevent data corruption, inconsistency, or unauthorized alterations. - Design data environments that ensure high availability and business continuity. - Implement policies and controls that promote long-term data reliability. **Format of the Course** - Interactive lecture and discussion. - Hands-on evaluation of data risks and failure points. - Guided exercises focused on policy development and incident prevention. **Course Customization Options** To request a customized training for government based on your department's workflows or internal tools, please contact us to arrange.

Data Policies and Standards is a structured approach to ensuring that government data is created, maintained, accessed, and used in ways that are consistent, secure, and aligned with legal and ethical guidelines for government.

This instructor-led, live training (online or onsite) is aimed at public sector professionals responsible for setting or applying data policies—regardless of technical background—who wish to standardize, document, and enforce data practices across departments or systems.

By the end of this training, participants will be able to:

• Define and differentiate between data policies, standards, and procedures.
• Draft and evaluate data governance policies aligned with national and international frameworks.
• Promote consistent and high-quality data practices across teams and departments.
• Build a foundation for compliance, audit readiness, and trustworthy data systems.

Format of the Course

• Interactive lecture and discussion.
• Hands-on drafting of sample policies and standards.
• Guided evaluation of existing data workflows and controls.

Course Customization Options

• To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.

Data Strategy is the long-term plan for how an organization will manage, use, and invest in data to drive its mission, enhance public services, and ensure accountability.

This instructor-led, live training (online or onsite) is designed for public sector professionals with limited or emerging experience in data strategy who are responsible for shaping or influencing strategic decisions. The goal is to develop sustainable, mission-aligned data strategies across their organization or department for government.

By the end of this training, participants will be able to:

• Define key elements of a comprehensive data strategy.
• Align data initiatives with organizational objectives and public value.
• Develop roadmaps for data governance, infrastructure, skills, and innovation.
• Evaluate maturity and progress toward becoming a data-driven organization.

Format of the Course

• Interactive lecture and discussion.
• Hands-on development of strategy components and roadmaps.
• Guided analysis of public sector case studies and strategic frameworks.

Course Customization Options

• To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.

Privacy in Federal Institutions is a foundational course designed to provide an in-depth understanding of the Privacy Act and its requirements for safeguarding personal information within government operations. This instructor-led, live training (available online or on-site) is targeted at public sector professionals with limited or emerging experience in privacy legislation who are responsible for managing or processing citizen data. The goal is to ensure compliance with the Privacy Act and related federal standards. By the end of this training, participants will be able to: - Understand the key provisions and principles of the Privacy Act. - Identify personal information and manage it in accordance with legal requirements. - Develop and implement privacy-compliant practices in daily operations. - Respond effectively to requests for access to information and corrections. **Format of the Course** - Interactive lectures and discussions. - Hands-on use of policy scenarios relevant to public sector contexts. - Guided exercises focused on compliance, documentation, and reporting. **Course Customization Options** To request a customized training for government based on your department's workflows or internal tools, please contact us to arrange.

This instructor-led, live training in [location] (online or onsite) is aimed at beginner, intermediate, and advanced data professionals who wish to use Microsoft Purview to enhance their data governance and compliance capabilities for government. By the end of this training, participants will be able to: - Install and configure Microsoft Purview. - Implement data governance and compliance policies. - Utilize data discovery and classification features. - Monitor and manage data compliance.