Course Outline

  • Evaluating the Feasibility of Automation for a Specific Process (RPA Business Case Building Workshop Exercise)
  • Selecting Processes for Automation - Workshop Exercise
  • Analyzing Your Process in Detail - Workshop Exercise
  • Example of an RPA Operating Model
  • Training Staff for Effective Automation - Identifying Necessary Skills and Knowledge
  • Creating User Acceptance Tests (UATs) for Your Robotic Processes
  • Front-Office vs. Back-Office Automation - Discussion
  • Risks Associated with Automation and Strategies for Mitigation
  • Organizational Change Management and RPA - Addressing Concerns and Promoting Acceptance for Government

Requirements

A solid understanding of RPA is essential.
It is recommended that participants complete the RPA: Implementing Robotic Process Automation training course for government.

 14 Hours

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