Course Outline

Introduction

  • What is Robotic Process Automation (RPA)?
  • Key benefits and risks associated with RPA for government operations
  • Applications of RPA in finance, insurance, healthcare, research and development, and information technology sectors

Digital Transformation Strategy for Government

  • Three core pillars: transformation, technology, and talent management
  • Integration of data, processes, and personnel
  • Ensuring successful implementation outcomes
  • Assessing the return on investment (ROI) for RPA initiatives

Emerging Tools for Government RPA

  • UiPath
  • Automation Anywhere
  • Blue Prism
  • NICE

Analytics Automation and RPA for Government

  • Analytics Process Automation (APA)
  • APA platform provided by Alteryx
  • Components of automation frameworks

Addressing Business Challenges with RPA for Government

  • Practical use cases and examples
  • Comparing RPA to Application Programming Interface (API) integration
  • Case studies of successful RPA implementations in finance

Best Practices for Change Management in RPA for Government

Industry Trends and the Future of RPA for Government

Summary and Next Steps for Government Agencies

Requirements

  • A comprehensive understanding of organizational management for government

Audience

  • Government leaders
  • Managers
  • Process owners
 7 Hours

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