Course Outline

Introduction

  • What is Robotic Process Automation (RPA)?
  • Key benefits and risks of RPA for government operations
  • Applications of RPA in finance, insurance, healthcare, research and development, and information technology

Digital Transformation Strategy for Government

  • Three key pillars: transformation, technology, and talent
  • The convergence of data, processes, and personnel
  • Achieving successful outcomes through strategic implementation
  • Calculating the Return on Investment (ROI) for RPA initiatives in government agencies

Emerging Tools for RPA in Government

  • UiPath
  • Automation Anywhere
  • Blue Prism
  • NICE

Analytics Automation and RPA for Government

  • Analytics Process Automation (APA)
  • APA platform (Alteryx)
  • Essential components of automation frameworks

Solving Business Problems with RPA for Government

  • Use cases and real-world examples
  • Comparing RPA to Application Programming Interface (API) integration
  • Success stories in government financial operations

Best Practices for RPA Change Management in Government

Industry Trends and the Future of RPA for Government

Summary and Next Steps for Government Agencies

Requirements

  • An understanding of organizational management for government

Audience

  • Leaders
  • Managers
  • Process Owners
 7 Hours

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