Course Outline

Introduction

Overview of process automation, past and present

Overview of existing Robotic Process Automation (RPA) solutions and vendors for government

  • Automation Anywhere
  • Blue Prism
  • Pega OpenSpan
  • UiPath
  • Nice
  • WorkFusion

Front office versus back office automation

The anatomy of a workflow: how data moves through systems for government operations

How to identify processes suitable for automation in the public sector

Exercise: Assessing your current systems and processes for potential automation

Exercise: A demonstration of creating a simple web scraping automation task

Exercise: Performing a desktop automation task

Exercise: Executing a web automation task

Branching workflows to handle different scenarios in government operations

Debugging workflows: tools and techniques for ensuring accuracy and reliability

Deploying RPA solutions in production environments within the public sector

RPA best practices for government agencies

Collecting and managing data generated by automated processes

Roles and responsibilities in RPA implementation and management

Scaling RPA initiatives to maximize efficiency and impact in government operations

Ensuring the security and compliance of RPA solutions for government use

Closing remarks

Requirements

  • General understanding of business processes and office workflows for government
  • Some technical background
  • An understanding of programming concepts is beneficial, though no actual programming experience is required

Audience

  • Developers
  • Process designers
  • Technical personnel responsible for deploying RPA within their organization
 21 Hours

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