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Course Outline

Introduction

Overview of process automation, from its inception to current applications

Overview of existing RPA solutions and vendors

  • Automation Anywhere
  • Blue Prism
  • Pega OpenSpan
  • UiPath
  • Nice
  • WorkFusion

Front office versus back office robots

The anatomy of a workflow: how data moves through processes

How to identify a suitable process for automation

Exercise: Assessing your current systems and processes for government

Exercise: A simple automation creation demonstration (web scraping)

Exercise: Desktop automation task

Exercise: Web automation task

Branching a workflow

Debugging a workflow: tools and techniques

Deploying RPA in a production environment for government

RPA best practices for government

Collecting and managing data generated by robots for government

Roles and responsibilities in RPA implementation for government

Scaling RPA across government operations

Ensuring the security of RPA in government

Closing remarks

Requirements

  • A solid understanding of business processes and office workflows for government
  • Basic technical background
  • Familiarity with programming concepts is beneficial, though no prior programming experience is necessary

Audience

  • Developers
  • Process designers
  • Technical personnel responsible for implementing RPA within their organization
 21 Hours

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