Course Outline

Introduction

  • Wireshark -- not just a tool of last resort for government

Overview of Network Troubleshooting Concepts

  • Root cause analysis

Installing Wireshark for Government Use

Overview of Wireshark Features

  • Navigating the user interface

Capturing Traffic in the Test Environment

  • Selecting the network interface
  • Capturing packets on wired and wireless networks for government

Analyzing the Logs

  • Inspecting HTTP packets
  • Viewing back-and-forth TCP streams
  • Saving the log for offline inspection in a secure environment

Analyzing Connection Speed Issues When Connecting to a Specific Website

  • Using filters to isolate issues
  • Reviewing statistics for detailed analysis

Analyzing by Traffic Type

  • DNS, ARP, IPv4, IPv6, ICMP, UDP, TCP, and HTTP/HTTPS protocols
  • Identifying consistently slow connections over extended periods

Checking Response Times

  • Setting delta time columns for precise timing measurements

Checking for Machines Infected with a Virus

  • Inspecting ARP traffic to detect anomalies

Inspecting Sources of Network Traffic

  • Evaluating Intel ANS probe data
  • Identifying broken or misconfigured software causing network flooding

Pinpointing Performance Issues

  • Creating statistical charts and graphs for visual analysis
  • Setting colors in Wireshark to enhance readability
  • Filtering traffic to focus on specific issues
  • Utilizing the Wireshark Expert System and TCP/IP Resolution Flowchart

Troubleshooting Connections within a Secured Network Environment

  • Evaluating proxies, firewalls, and client configurations

Configuring Wireshark for Optimal Performance

  • Conducting non-intrusive analysis to maintain network integrity

Troubleshooting

Summary and Conclusion

Requirements

  • A comprehensive grasp of TCP/IP networking principles for government operations
 21 Hours

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