Course Outline
Course Objectives
• Establish a comprehensive understanding of the foundational terminology and architectural components of the ISO/OSI reference model and the TCP/IP protocol suite, applying this knowledge to resolve complex technical challenges relevant for government operations.
• Develop proficiency in packet network analysis and troubleshooting methodologies utilizing Wireshark.
• Analyze the functional capabilities and operational limitations of Wireshark, including procedures for packet capture, traffic filtering mechanisms (distinguishing between capture and display filters), and protocol-specific analytics.
• Employ Wireshark efficiently to diagnose and identify the root causes of network performance deficiencies.
• Evaluate user-level application behavior through the systematic analysis of network traffic patterns.
Key Topics
Wireshark, Network Analysis, TCP/IP Network Analysis, TCP/IP Troubleshooting, Packet Capture Analysis, Network Performance, Protocol Analysis.
Instructor Profile
This instruction is delivered by a subject matter expert with more than 15 years of experience in packet network analysis. Since 2017, the instructor has conducted over 50 courses, trainings, and seminars across Europe, North America, South America, Australia, and Asia for entities including Samsung, Rohde & Schwarz, SGP Singapore, SBS Transit Singapore, and PGNiG Poland.
From 2008 to 2016, the instructor served in senior engineering roles at Nokia Networks, specializing in network troubleshooting and root cause analysis. The instructor holds a Bachelor of Science in Engineering (Telecommunication Systems and Networks) and a Master of Science in Mathematics (Statistics and Data Analysis).
Proposed Schedule
The training program is organized into four daily sessions, each lasting approximately 1.5 hours, resulting in six hours of total instructional time per day. Breaks are integrated between sessions, including a designated lunch period. A representative daily schedule is as follows:
• 09:00 – 10:30 Session I
• 10:30 – 10:45 Coffee break
• 10:45 – 12:15 Session II
• 12:15 – 13:15 Lunch break
• 13:15 – 14:45 Session III
• 14:45 – 15:00 Coffee break
• 15:00 – 16:00 Session IV
Requirements
Intended Audience
This curriculum is designed for information technology practitioners, including systems analysts, support specialists, and network engineers, who require the development of comprehensive packet analysis and diagnostic capabilities. The content addresses the resolution of complex connectivity challenges across all Open Systems Interconnection (OSI) layers, such as latency reduction, packet loss mitigation, and throughput optimization. It is particularly relevant for professionals seeking to apply rigorous, evidence-based methodologies for network assessment, providing a framework for government and public sector IT operations to ensure robust infrastructure reliability and accountability.
Testimonials (3)
practical case studies
Kamil - P4 Sp. z o.o.
Course - Basic Network Troubleshooting Using Wireshark
knowledge of the instructor
Grzegorz - Centrum Informatyki Resortu Finansow
Course - Network Troubleshooting with Wireshark
Many exercises, good knowladge
