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Course Outline

Purpose and Learning Objectives


• Establish a comprehensive understanding of the fundamental terminology, components, and architecture of the ISO/OSI reference model and the TCP/IP protocol suite, applying this knowledge to practical operational challenges.
• Develop core competencies in packet network analysis and troubleshooting methodologies using Wireshark.
• Evaluate the functional capabilities and technical constraints of Wireshark, including procedures for packet capture, traffic filtering strategies (distinguishing between capture and display filters), and protocol-specific analytical features.
• Utilize Wireshark effectively to diagnose and resolve root causes of network performance degradation.
• Analyze user-level application behavior through the examination of network traffic patterns.

Keywords

Wireshark, Network Analysis, TCP/IP Protocol Analysis, Network Troubleshooting, Packet Capture, Network Performance, Protocol Investigation.

Instructor Qualifications


This instruction is delivered by an expert with more than 15 years of specialized experience in packet network analysis. Since 2017, the instructor has conducted over 50 courses, trainings, and seminars across Europe, North America, South America, Australia, and Asia for prominent organizations, including Samsung, Rohde & Schwarz, SGP Singapore, SBS Transit Singapore, and PGNiG Poland.

From 2008 to 2016, the instructor served in senior engineering capacities at Nokia Networks, with a focus on network troubleshooting and root cause analysis. The instructor holds a Bachelor of Science in Engineering, specializing in Telecommunication Systems and Networks, and a Master of Science in Mathematics, focusing on Statistics and Data Analysis.

Proposed Schedule


The training program is organized into four sessions per day, each lasting approximately 1.5 hours, providing a total of six hours of daily instruction. Scheduled breaks include short intervals between sessions and an extended lunch period. A representative daily schedule is outlined below:
• 09:00 – 10:30 Session I
• 10:30 – 10:45 Coffee break
• 10:45 – 12:15 Session II
• 12:15 – 13:15 Lunch break
• 13:15 – 14:45 Session III
• 14:45 – 15:00 Coffee break
• 15:00 – 16:00 Session IV

Requirements

**Target Audience** This curriculum is designed for IT professionals, customer service engineers, application support staff, and network administrators who require robust capabilities in packet network analysis and troubleshooting. Participants will learn to diagnose complex connectivity issues across all Open Systems Interconnection (OSI) layers, addressing challenges such as elevated latency, packet loss, and constrained throughput. The program provides practical, evidence-based methodologies for effective network assessment, tailored specifically for government personnel seeking to enhance their technical proficiency and operational readiness.
 14 Hours

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Price per participant

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