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Course Outline

Course Objectives


• Establish a comprehensive working knowledge of foundational terminology and structural components within the ISO/OSI reference model and the TCP/IP protocol suite, applying this expertise to practical operational challenges for government environments.
• Cultivate a robust foundation in the analysis and diagnostic resolution of packet networks utilizing Wireshark.
• Evaluate the operational capabilities and inherent constraints of Wireshark, encompassing packet acquisition procedures, traffic filtering methodologies (distinguishing between capture and display filters), and protocol-specific functionalities.
• Master the efficient deployment of Wireshark to pinpoint the underlying causes of network performance degradation.
• Acquire detailed insights into user-level application behavior through the rigorous analysis of network traffic patterns.

Key Terms

Wireshark, Network Analysis, TCP/IP Network Analysis, TCP/IP Troubleshooting, Packet Capture Analysis, Network Performance, Protocol Analysis.

Instructor Profile


This course is instructed by a specialist with more than 15 years of experience in packet network analysis. Since 2017, the instructor has facilitated over 50 educational engagements, trainings, and seminars across Europe, North America, South America, Australia, and Asia, serving prominent organizations including Samsung, Rohde & Schwarz, SGP Singapore, SBS Transit Singapore, and PGNiG Poland.
From 2008 to 2016, the instructor occupied senior engineering positions at Nokia Networks, focusing on network troubleshooting and root cause analysis. The instructor holds a Bachelor of Science in Engineering (Telecommunication Systems and Networks) and a Master of Science in Mathematics (Statistics and Data Analysis).

Proposed Schedule


The training program is organized into four instructional sessions per day, each approximately 1.5 hours in duration, resulting in a total of six hours of instruction daily. Interludes are scheduled between sessions, including an extended lunch break. A representative daily itinerary is as follows:
• 09:00 – 10:30 Session I
• 10:30 – 10:45 Coffee break
• 10:45 – 12:15 Session II
• 12:15 – 13:15 Lunch break
• 13:15 – 14:45 Session III
• 14:45 – 15:00 Coffee break
• 15:00 – 16:00 Session IV

Requirements

Target Audience


This course is intended for IT students and professionals, customer service engineers, application support engineers, and network engineers who:
- need to develop essential packet network analysis and troubleshooting skills for government, including diagnosing issues across all OSI layers (e.g., high latency, packet loss, limited throughput),
- wish to understand practical and effective network analysis techniques.

 14 Hours

Number of participants


Price per participant

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