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Course Outline
Module 1: Fundamentals of the Leadership Role
Objective: Establishing leadership identity and reinforcing role clarity.
- Introductory Workshop: Addressing challenges and defining new responsibilities inherent to leadership roles.
- Value Alignment: Identifying the core values leaders must embody.
- Competency Frameworks: Introduction to competency models as instruments for developing leaders and teams.
- Interpersonal Dynamics: Identifying and mitigating counterproductive patterns in team relationships.
- Leadership Statement Development: Effectively presenting vision, goals, and values to the workforce.
Learning Outcomes:
- Participants will identify their primary leadership values.
- Prepare an initial draft of the leadership statement.
- Gain insight into the complexities associated with leadership responsibilities.
Team Communication
Objective: Enhancing leadership communication capabilities.
- Briefing: Models and styles of effective leadership communication.
- Practice Session: Active listening techniques for handling sensitive discussions.
- Simulation: Conducting team meetings with clear information delivery.
- Feedback Mechanisms: Responding to employee inquiries and concerns.
Learning Outcomes:
- Enhanced active listening proficiency.
- Proficiency in delivering information clearly and effectively.
- Improved capacity to provide constructive feedback.
Module 2: Difficult Conversations and Corrective Feedback
Objective: Developing methodologies for managing challenging dialogues.
- Workshop: Techniques for delivering constructive feedback (SBI, FUKO models).
- Practice Session: Scenarios involving complex situations (e.g., performance gaps, team conflicts).
- Case Analysis: Evaluation of problematic scenarios from participants' operational contexts.
- Individual Application: Formulating communication plans based on real-world challenges.
- Advanced Management Concepts: Modern management approaches for engaging teams in decision-making and fostering shared accountability.
- Strategic Analysis: Tools and methods supporting strategic decision-making (e.g., SWOT analysis, Eisenhower Matrix, 5 Whys method).
- Coaching and Mentoring Techniques: Introduction to Theory of Practice (TOP) and Theory of Constraints (TOC) for goal management and team development.
Learning Outcomes:
- Developed skills for conducting difficult conversations and providing corrective feedback.
- Practical application of strategic tools in daily operations.
- Ability to create structured communication plans and support team members.
Delegation and Task Assignment
Objective: Mastering effective delegation and task assignment from team members.
- Briefing: The importance of delegation and best practices for execution.
- Practice Session: Establishing clear, measurable objectives for delegated tasks.
- Feedback Protocols: Reviewing team output—acknowledging strengths and identifying areas for improvement.
- Simulation: Delegation processes and results assessment.
Learning Outcomes:
- Capability to delegate tasks clearly and set performance expectations.
- Enhanced skills in evaluating task execution and providing feedback.
- Understanding the value of recognizing team contributions.
Module 3: Stress and Emotional Regulation
Objective: Developing competencies to manage pressure and emotions in leadership roles.
- Introduction: Analyzing the impact of stress on leaders and teams.
- Exercise: Breathing and relaxation techniques applicable in professional settings.
- Group Activity: Identifying team emotions and responding to crisis situations.
- Simulation: Managing emotional responses during challenging discussions.
Learning Outcomes:
- Increased awareness of stress impacts on leadership and team performance.
- Proficiency in relaxation techniques for daily professional use.
- Development of skills in recognizing and addressing team emotions.
Module 4: Synthesis and Development
Objective: Consolidating acquired knowledge and formulating individual development plans.
- Exercise: Reflecting on the transition from peer to leader.
- Workshop: Creating a personal leadership development plan.
- Discussion: Future challenges and strategies for continued competency growth.
- Leadership Statement Presentation: Presenting vision, strategy, and team development plans, including a summary of training activities.
- Closing Exercise: Crafting an inspiring message for the team.
Learning Outcomes:
- Ability to synthesize prior actions and articulate a coherent team vision.
- Formulation of an individual leadership development plan.
- Enhanced confidence in communicating team strategy and objectives.
Requirements
- Foundational experience in team management or holding a leadership position
- Commitment to developing leadership competencies
- Willingness to enhance communication skills and manage interpersonal dynamics within teams
Target Audience
- Emerging and established team leaders
- Mid-level and senior managers
- Individuals preparing for leadership roles for government service
- Human resources and workforce development specialists
32 Hours
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