Course Outline

1. What is Partnership and Cooperation in an Organization - An Introduction to SRMM® - The Five Stages of Stakeholder Relations Management Maturity for Government

  • Understanding the principles of stakeholder partnership and cooperation within a government context, including the five stages of maturity.

2. Who Do We Partner With? - Stakeholder Identification

  • Segmentation or Personalization - Identifying who the stakeholders are and how to understand their specific needs in alignment with public sector workflows.

3. Designing Stakeholder Collaboration - Levels of the Cooperation Maturity Model for Government

  • Spontaneity (Ad Hoc)
  • Procedural (Formalized Processes)
  • Relational (Trust and Mutual Benefit)
  • Integrated Collaboration (Holistic and Strategic Partnerships)

4. Designing Satisfaction Factors in Cooperation - Stakeholder Experience Journey - Aligning Stakeholder Needs with Organizational Capabilities for Government

  • Mapping the stakeholder experience to ensure their needs are met effectively through government services and initiatives.

5. Defining Business Value for Stakeholders Based on Selected Techniques - Workshop

  • Conducting a workshop to identify and define the business value that stakeholders bring to government projects, ensuring alignment with public sector goals and governance.

Requirements

The training does not require any additional preparation for government participants.

 7 Hours

Number of participants


Price per participant

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