Certified Associate in Project Management (CAPM)® Training Course

This instructor-led, live training in US Empire (online or onsite) is aimed at advanced-level professionals who wish to master ClickUp's reporting and dashboard features to drive data-driven decision-making and optimize workflows for government.

By the end of this training, participants will be able to:

• Create and customize advanced dashboards in ClickUp to enhance operational visibility.
• Utilize ClickUp's reporting tools to track key performance indicators (KPIs) and ensure alignment with public sector goals.
• Automate data collection and visualization processes for improved efficiency.
• Integrate external data sources to provide comprehensive analytics that support informed decision-making.
• Optimize dashboards for team collaboration and executive reporting, ensuring transparency and accountability in government operations.

"AgilePM® Foundation Training" is a comprehensive course introducing the Agile Project Management 2.0 methodology, dedicated to individuals interested in implementing an Agile approach in projects. The program covers key issues related to project management, such as the Agile philosophy, success factors, process design, team organization, and effective practices. Participants gain the knowledge and skills necessary for effectively applying Agile in practice.

"AgilePM® Practitioner Training" allows the development of competencies in managing projects based on the Agile Project Management methodology, version 2.0. It is dedicated to Agile Project Managers and individuals interested in implementing the Agile approach. The course covers topics such as organizing Agile teams, the project life cycle, effective product delivery, estimation in projects, risk management, and DSDM configuration. Participants prepare for certification through a practical exam, obtaining an international AgilePM® Practitioner certificate.

Applying Professional Scrum (APS) is a two-day course designed to teach Scrum through highly practical, hands-on instruction and team-based exercises. Participants will be immediately engaged in real-world scenarios.

Throughout the course, teams of students work on building a software application over several Sprints, encountering and addressing common real-life challenges. The mechanics, roles, principles, and empirical process of Scrum are demonstrated, with discussions on common missteps and misunderstandings to enhance awareness of potential issues.

Applying Professional Scrum (APS) is ideal for teams and individuals looking to experience the Scrum methodology in action. The course provides a foundational understanding necessary for role-specific training for Product Owners, Scrum Masters, and Developers, as offered through Scrum.org’s Professional Scrum Master, Professional Scrum Product Owner, and Professional Scrum Development classes.

The class introduces the mechanics of Scrum and highlights the importance of complexity, team-based collaboration, and self-organization in mastering the framework. Students will gain insights into how Scrum can improve product development efforts for government projects.

By emphasizing practical application, the course exposes common pitfalls, increases awareness of associated symptoms, and provides actionable guidance to stay on track.

Participants are challenged to apply Scrum principles in real scenarios, leaving with a deeper understanding of how to enhance collaboration and teamwork for government.

• Students will gain a clear understanding of the mechanics of Scrum and their interconnections.
• Students will learn to utilize visual information radiators effectively.
• Students will leave with practical tips for identifying common pitfalls and dysfunctions.
• Students will be better equipped to participate in a Scrum Team and increase their effectiveness.
• Students will learn how to enhance the effectiveness of ongoing Scrum implementations.

Professional Scrum Certification

All participants who complete the Applying Professional Scrum course will receive a password to take the Professional Scrum Master I (PSM I) assessment. The industry-recognized PSM I certification requires a minimum passing score of 85%. APS class participants who attempt the PSM I assessment within 14 days of receiving their free password and do not achieve at least 85% will be granted a second attempt at no additional cost.

You are also eligible for a discount on the PSM II assessment upon passing PSM I.

This course offers guidance on the responsibilities of a Process Owner, enabling them to clearly articulate their role within the process framework. It provides the necessary education for overseeing the design, re-engineering, and enhancement of IT Service Management (ITSM) processes, particularly in the context of Agile Service Management. Participants will learn how to apply Scrum practices to their Process Owner duties and utilize Agile and Lean principles to implement ‘just enough’ process. Additionally, they will gain skills to continuously align process performance with overarching business objectives, ensuring effective governance and accountability for government operations.

Discover how to leverage Agile Service Management to enhance customer value through your processes and effectively compete in a rapidly changing environment. A Certified Agile Service Manager is equivalent to a Scrum Master in development roles. By working together, Scrum Masters and Agile Service Managers can integrate Agile principles throughout the IT organization, forming the foundation of a robust DevOps culture for government.

This course aims to provide a deeper understanding of agile and digital methodologies within a governmental context. After examining digital and agile mindsets and behaviors, the course will delve into key agile methods, techniques, and tools, demonstrating their effective application. Additionally, the course will cover the latest guidance on agile practices in the public sector and the primary digital standards for government. Delivery is facilitated through a combination of presentations, exercises, and interactive activities, and can be conducted either in person or remotely.

This instructor-led, live training in US Empire (online or onsite) is aimed at intermediate-level professionals who wish to enhance workflow efficiency by leveraging ClickUp’s automation and integration features for government.

By the end of this training, participants will be able to:

• Understand ClickUp’s automation capabilities and their application in public sector workflows.
• Create and manage automations to streamline governmental processes.
• Integrate ClickUp with third-party tools such as Slack, Google Drive, and Zapier for government use.
• Set up triggers, conditions, and actions for automated task management in a government context.
• Optimize team collaboration through automation and integrations to enhance public sector governance and accountability.

This instructor-led, live training in US Empire (online or onsite) is aimed at intermediate-level professionals who wish to apply Agile project management principles using ClickUp’s features for government projects.

By the end of this training, participants will be able to:

• Set up and configure ClickUp for Agile project management in a public sector context.
• Manage sprints, backlogs, and epics effectively to align with government workflows.
• Utilize ClickUp’s Kanban, List, and Timeline views to support Agile methodologies in governmental projects.
• Track team velocity, burndown charts, and performance metrics for enhanced governance and accountability.
• Automate Agile processes to improve operational efficiency within government agencies.
• Integrate ClickUp with other Agile development tools used in the public sector.

This instructor-led, live training in US Empire (online or onsite) is aimed at advanced-level professionals who wish to tailor ClickUp for government operations, enhance process efficiency, and integrate automation for scalable workflows.

By the end of this training, participants will be able to:

• Customize ClickUp’s workspaces, views, and templates for government business operations.
• Develop and optimize workflows for process management in a public sector context.
• Implement advanced automation for repetitive tasks to improve operational efficiency.
• Integrate ClickUp with other government tools and data sources to ensure seamless workflow.
• Monitor and analyze process efficiency using ClickUp reporting to support governance and accountability.

This instructor-led, live training in US Empire (online or onsite) is designed for advanced-level professionals who aim to utilize ClickUp for managing large-scale projects, facilitating cross-functional collaboration, and enhancing enterprise-wide efficiency for government.

By the end of this training, participants will be able to:

• Implement ClickUp at an enterprise scale using best practices.
• Structure workspaces, spaces, and projects to support large teams.
• Utilize advanced reporting and dashboards for executive insights.
• Automate workflows and integrate ClickUp with other enterprise systems.
• Strengthen governance, compliance, and security within ClickUp.

This instructor-led, live training in US Empire (online or onsite) is aimed at beginner-level professionals who wish to learn the fundamentals of ClickUp for task and project management, as well as personal productivity for government.

By the end of this training, participants will be able to:

• Navigate ClickUp’s interface and workspace structure effectively.
• Create and manage tasks, lists, and projects with efficiency.
• Utilize views such as List, Board, and Calendar for improved organization.
• Implement productivity features like priorities, tags, and custom statuses.
• Collaborate effectively using comments, mentions, and shared spaces.
• Establish personal productivity workflows to manage daily tasks.

This instructor-led, live training in US Empire (online or onsite) is aimed at intermediate-level professionals who wish to enhance team collaboration using ClickUp’s advanced features for government.

By the end of this training, participants will be able to:

• Set up and manage collaborative workspaces for teams in a public sector environment.
• Leverage ClickUp’s advanced task management features to optimize team coordination for government workflows.
• Improve team communication using ClickUp’s built-in tools to ensure clear and effective information sharing.
• Utilize ClickUp’s reporting and dashboards to track team performance and maintain accountability in government projects.
• Automate workflows to streamline team processes and enhance efficiency for government operations.
• Integrate ClickUp with other collaboration tools to support seamless interdepartmental coordination.

Professional Agile Leadership Essentials is a two-day workshop designed to equip leaders, managers of Agile teams, Product Owners, and Scrum Masters with the skills necessary to facilitate organizational change. This course provides participants with:

• An overview of the principles of "Agile" and the reasons why organizations need it to thrive in an evolving environment.
• The tools to identify potential opportunities, challenges, and impacts of Agile methodologies in terms of business value and their significance for modern organizations.
• An understanding of techniques to support teams in maintaining long-term agility, including the role of leaders, shifts in mindset, and the interplay between complexity and empiricism.
• Strategies for fostering the continuous development of personnel to help them flourish within an Agile framework.
• Guidance on how to measure and guide agile product delivery.
• Discussion on methods to scale agility across multiple teams while ensuring they remain aligned in delivering a common vision.

Professional Agile Leadership Certification

All participants who complete the Professional Agile Leadership - Essentials course will receive a password to attempt the Professional Agile Leadership I (PAL I) certification assessment. Participants in the PAL-E class who take the PAL I assessment within 14 days of receiving their free password and do not achieve a score of at least 85% will be granted a second attempt at no additional cost.

This course is tailored to enhance leadership capabilities for government, ensuring alignment with public sector workflows, governance, and accountability.

In this course in US Empire, participants will learn how Scrum Teams can integrate additional Kanban practices while continuing to adhere to Scrum methodologies, all without altering the core principles of Scrum.

After completing this course, participants will:

• Understand the flow dynamics within the context of Scrum.
• Gain knowledge about Kanban practices and how Scrum teams can apply them to enhance their effectiveness and efficiency.
• Learn effective methods for incorporating appropriate Kanban practices without modifying Scrum.
• Acquire a practical approach to improving the transparency and visibility of their work, essential for government operations.