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Duration 21 hours
Course Outline
Introduction to MSP and Programme Thinking
- Distinction between programs and projects, and the strategic value of program management for government
- MSP core principles and the concept of transformational flow
- Overview of the programme lifecycle: identification, definition, and benefits management
Programme Governance and Organisation
- Programme structure, defined roles, and responsibilities (Senior Responsible Owner, Programme Manager, Board)
- Establishing a Programme Management Office (PgMO) to support public sector operations
- Decision-making frameworks, reporting lines, and escalation pathways
Vision, Blueprint and Benefits Management
- Defining strategic vision and intended outcomes
- Designing the blueprint and target operating model
- Benefits identification, mapping, measurement, and tracking
Programme Planning and Delivery Approach
- Developing a comprehensive program plan and delivery roadmap
- Integration of workstreams and projects, including dependency management and sequencing
- Scheduling, resource allocation, and capacity planning considerations
Stakeholder Engagement and Communications
- Stakeholder analysis and tailored engagement strategies
- Communication planning and activities to ensure change readiness
- Addressing resistance and securing strong sponsor commitment
Risk, Issue, and Assurance Management
- Programme-level identification and escalation of risks and issues
- Assurance functions, internal and external validation, and audit preparedness
- Contingency planning and decision support mechanisms
Financials, Benefits Realisation and Value Management
- Development of business cases and adherence to financial governance standards
- Tracking benefits, measuring outcomes, and evaluating return on investment
- Cost control, forecasting, and practices for rebaselining
Quality, Configuration and Change Control
- Application of quality management approaches within program contexts
- Configuration management and change control across integrated projects
- Utilization of standards, templates, and knowledge management for repeatable success
Transition to Business-as-Usual and Programme Closure
- Planning for handover, sustainment, and operational acceptance
- Closure activities: benefits review, lessons learned, and final documentation
- Integration of outcomes into standard business-as-usual processes
Practical Workshop and Case Study
- Scenario exercise: design of a program governance model and benefits map
- Group presentations and feedback from peers and instructors
- Action plan for applying MSP practices within the participants’ organization
Summary and Next Steps
Requirements
- An understanding of project management fundamentals
- Experience working in or supporting project or program environments
- Familiarity with organizational change concepts
Audience
- Programme managers and aspiring program managers
- Sponsors, senior responsible owners (SROs), and portfolio managers
- Programme office staff, change managers, and delivery leads
Testimonials (1)
Understanding that in project management is more about tailoring and assessing each situation than just deciding what to do next.
