Course Outline

Introduction to Management of Successful Programmes (MSP) and Programme Thinking

  • Understanding the difference between a program and a project, and the significance of program management for government operations
  • Key principles of MSP and the concept of transformational flow in governmental programs
  • Overview of the programme lifecycle: identification, definition, and benefit management for government initiatives

Programme Governance and Organisation

  • Structure, roles, and responsibilities within a programme, including Senior Responsible Owner (SRO), Programme Manager, and Board members for government programmes
  • Establishing a Programme Management Office (PgMO) to support governmental initiatives
  • Decision-making processes, reporting lines, and escalation paths in government programme management

Vision, Blueprint, and Benefits Management

  • Defining the vision and strategic outcomes for government programmes
  • Designing the blueprint and target operating model to align with governmental goals
  • Identifying, mapping, measuring, and tracking benefits in government initiatives

Programme Planning and Delivery Approach

  • Creating a comprehensive programme plan and delivery roadmap for government projects
  • Integrating workstreams and projects, managing dependencies, and sequencing activities for effective government programme execution
  • Scheduling, resource planning, and capacity management in governmental programmes

Stakeholder Engagement and Communications

  • Conducting stakeholder analysis and developing engagement strategies for government programmes
  • Planning communications and implementing change readiness activities in government initiatives
  • Managing resistance and fostering sponsor commitment in governmental programmes

Risk, Issue, and Assurance Management

  • Identifying, escalating, and managing programme-level risks and issues for government projects
  • Defining assurance roles, conducting internal and external assurance, and ensuring audit readiness in governmental programmes
  • Developing contingency plans and providing decision support for government initiatives

Financials, Benefits Realisation, and Value Management

  • Developing business cases and implementing financial governance for government programmes
  • Tracking benefits, measuring outcomes, and calculating return on investment (ROI) in governmental initiatives
  • Controlling costs, forecasting expenses, and rebaselining practices for government projects

Quality, Configuration, and Change Control

  • Applying quality management approaches to government programmes
  • Managing configuration and change control across governmental projects
  • Establishing standards, templates, and knowledge management practices for repeatability in government initiatives

Transition to Business-as-Usual and Programme Closure

  • Planning the handover, sustainment, and operational acceptance of government programmes
  • Conducting closure activities, including benefits review, lessons learned, and documentation for government initiatives
  • Embedding programme outcomes into business-as-usual processes in governmental operations

Practical Workshop and Case Study

  • Scenario exercise: designing a programme governance model and benefits map for government programmes
  • Group presentations and receiving peer and instructor feedback on government-related projects
  • Developing an action plan for applying MSP practices in participants' governmental organizations

Summary and Next Steps

Requirements

  • An understanding of project management fundamentals for government
  • Experience working in or supporting project or program environments
  • Familiarity with organizational change concepts

Audience

  • Program managers and individuals aspiring to become program managers
  • Sponsors, senior responsible owners (SROs), and portfolio managers
  • Program office staff, change managers, and delivery leads
 21 Hours

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