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Course Outline

Introduction to MSP and Programme Thinking

  • Distinction between program and project definitions, along with the strategic value of program management
  • Core principles of MSP and the framework of transformational flow
  • Overview of the program lifecycle: identification, definition, and benefit management

Programme Governance and Organisation

  • Program architecture, key roles, and assigned responsibilities (including the Senior Responsible Owner, Program Manager, and Board)
  • Establishment of a Program Management Office (PgMO)
  • Protocols for decision-making, reporting hierarchies, and escalation procedures

Vision, Blueprint and Benefits Management

  • Formulation of vision and strategic outcomes
  • Development of the blueprint and the target operating model
  • Identification, mapping, measurement, and tracking of benefits

Programme Planning and Delivery Approach

  • Development of the program plan and delivery roadmap
  • Integration of workstreams and projects, including dependency and sequence management
  • Scheduling, resource allocation, and capacity planning considerations

Stakeholder Engagement and Communications

  • Stakeholder analysis and the development of engagement strategies
  • Communication planning and activities to ensure change readiness
  • Addressing resistance and securing sponsor commitment

Risk, Issue, and Assurance Management

  • Identification and escalation of program-level risks and issues
  • Assurance roles, internal and external assurance functions, and audit preparedness
  • Contingency planning and decision support mechanisms

Financials, Benefits Realisation and Value Management

  • Creation of the business case and implementation of financial governance
  • Monitoring benefits, measuring outcomes, and assessing return on investment
  • Cost control, forecasting, and rebaselining practices

Quality, Configuration and Change Control

  • Application of quality management approaches to programs
  • Configuration management and change control across multiple projects
  • Adoption of standards, templates, and knowledge management practices for repeatability

Transition to Business-as-Usual and Programme Closure

  • Planning for handover, sustainment, and operational acceptance
  • Closure activities: benefit review, lessons learned, and documentation
  • Integration of outcomes into business-as-usual processes

Practical Workshop and Case Study

  • Scenario exercise: design of a program governance model and benefits map
  • Group presentations and feedback from peers and instructors
  • Action plan for applying MSP practices within the participants' organization

Summary and Next Steps

Requirements

  • Understanding of project management fundamentals
  • Experience working in or supporting project or program environments
  • Familiarity with organizational change concepts

Audience

  • Program managers and aspiring program managers
  • Sponsors, Senior Responsible Owners (SROs), and portfolio managers
  • Program office staff, change managers, and delivery leads
 21 Hours

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