Course Outline
Introduction
• Defining the core responsibilities and boundaries of the Product Owner role
• The Product Owner function within Scrum frameworks and large-scale organizational structures
Product Vision, Goals and Roadmap
• Developing a memorable and actionable product vision
• Establishing clear product objectives
• Creating a robust roadmap that remains resilient to operational realities
Backlog Management
• Implementing continuous backlog refinement processes
• Decomposing complex items into valuable, deliverable increments
• Strategic ordering of the product backlog
Prioritisation Techniques
• Balancing value against effort
• Applying the MoSCoW methodology
• Assessing cost of delay
Stakeholder Management
• Mapping stakeholders in complex organizational environments for government operations
• Declining requests with evidence-based arguments
• Managing expectations and interdependencies
Working with the Team
• Collaborating with business analysts, user experience designers, and engineering teams
• Establishing the Definition of Ready and the Definition of Done
Measuring Success
• Shifting focus from outputs to outcomes
• Selecting appropriate success metrics for government programs
• Case study: Reducing loan application processing time from over 30 minutes to 5
Practice
• Constructing a backlog and roadmap for a specific product scenario
Summary and Next Steps
Requirements
Prerequisites
• Basic familiarity with Agile or Scrum methodologies
• Some experience working on projects or products in any capacity
Audience
• Emerging and aspiring Product Owners
• Business analysts and project managers transitioning into product-focused roles
• Business experts who collaborate closely with delivery teams in government environments
Testimonials (4)
Really enjoyed the exercises and putting agile principles into practice
Cahlum Richardson - Essex County Council
Course - Certified Digital & Agile in Government™ (CDAG™) Foundation
The training was practical and straight forward
Mutu Bengui - EMIS - Empresa Interbancaria de Servicos, S.A
Course - Agile Product Management - Growth Marketing
workshops, practical cases
Joanna Nowak - LKQ Polska Sp. z o. o.
Course - Introduction to Agile Testing
team exercises