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 Duration 14 hours

Course Outline

Introduction

• Defining the core responsibilities and boundaries of the Product Owner role
• The Product Owner function within Scrum frameworks and large-scale organizational structures

Product Vision, Goals and Roadmap

• Developing a memorable and actionable product vision
• Establishing clear product objectives
• Creating a robust roadmap that remains resilient to operational realities

Backlog Management

• Implementing continuous backlog refinement processes
• Decomposing complex items into valuable, deliverable increments
• Strategic ordering of the product backlog

Prioritisation Techniques

• Balancing value against effort
• Applying the MoSCoW methodology
• Assessing cost of delay

Stakeholder Management

• Mapping stakeholders in complex organizational environments for government operations
• Declining requests with evidence-based arguments
• Managing expectations and interdependencies

Working with the Team

• Collaborating with business analysts, user experience designers, and engineering teams
• Establishing the Definition of Ready and the Definition of Done

Measuring Success

• Shifting focus from outputs to outcomes
• Selecting appropriate success metrics for government programs
• Case study: Reducing loan application processing time from over 30 minutes to 5

Practice

• Constructing a backlog and roadmap for a specific product scenario

Summary and Next Steps

Requirements

Prerequisites

• Basic familiarity with Agile or Scrum methodologies
• Some experience working on projects or products in any capacity

Audience

• Emerging and aspiring Product Owners
• Business analysts and project managers transitioning into product-focused roles
• Business experts who collaborate closely with delivery teams in government environments

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