Course Outline
Introduction
• Root causes of transformation failures: excessive focus on technology, lack of defined objectives, and organizational fatigue with constant change
Assessing Organizational Resistance
• Interpreting resistance as actionable intelligence
• Identifying underlying concerns regarding professional standing, competence, and operational control
Effective Change Leadership
• Defining a compelling purpose, securing early achievements, and leveraging visible executive sponsorship
• Applying Kotter’s 8-Step Model and the ADKAR framework in practical governance contexts, including their limitations
• Empowering change agents and champions: insights drawn from Agile implementation within the banking sector
• Prioritizing engagement with middle management as the critical and often underutilized tier of leadership
Sustaining Transformation
• Integrating staff input during the design of new operational processes
• Tracking usage and adoption metrics rather than relying solely on project delivery milestones
• Reviewing implementation outcomes in Bulgarian banking institutions: analyzing successful practices and areas of failure
Practical Application
• Developing a concise change management and stakeholder engagement plan for an individual participant’s specific initiative
Conclusion and Recommendations
Requirements
Prerequisites
• No prior knowledge of Agile methodologies or change management frameworks is required
• Professional experience in managing or leading teams within an established organizational structure
Target Audience
• Department managers and team leads
• Transformation, change management, and human resources leaders
• Product Owners and project managers responsible for driving organizational change
• Leaders within banking, insurance, the public sector for government entities, and corporate environments
Testimonials (1)
The case studies, real life examples
