Course Outline
Introduction
• Overview of the current digital banking landscape in Bulgaria and the surrounding region
Value Creation Dynamics
• Deployment of digital channels and mobile banking services
• Evolution of digital lending: shifting from branch-based interactions to rapid online processing
• Services for small and medium-sized enterprises (SMEs)
Fintech and Banking Sectors
• Strategic competition and collaborative partnerships
• Mutual learning opportunities: insights banks can gain from fintech innovations and vice versa
Agile Methodologies as a Catalyst for Change
• Key findings from the instructor’s master’s level research
• Transitioning from isolated project delivery to sustained product development
Organizational Structure, Personnel, and Culture
• The limitations of technology-only solutions
• Roles of executive leadership and middle management
Case Studies
• Analysis of successful and unsuccessful transformation initiatives
• Derived strategic lessons
Conclusions and Future Recommendations
Requirements
Prerequisites
• No prior expertise in Agile methodologies or digital product management is necessary
• A general understanding of financial services is beneficial
Audience
• Managers and specialists within banks, insurance companies, and payment institutions
• Teams operating within fintech enterprises
• Consultants engaged with the financial sector
Testimonials (4)
How to manage business financials
surprise mtileni - Hatima Holdings (Pty) ltd
Course - Learning Xero
Good communication, open for discussion, kept it interesting and engaging
Ahmet Keyman - Keytrade AG
Course - Management Accounting and Finance for Non-Finance Professionals
Experience of the trainer and his way of conveying the content
Roggli Marc - Bechtle Schweiz AG
Course - FinOps
The trainer did not leave a single minute unexploited! He was up a storm throughout every lesson and provided much material for whatever he dealt with.