Accredited PeopleCert Training in New Hampshire

Discover how to enhance testing efficiency to achieve rapid results while maintaining high-quality standards and consistent stability. This approach is crucial for government agencies looking to streamline their processes without compromising on accuracy or reliability.

DevOps Engineering is a critical practice that integrates development and operations to enhance efficiency and reliability in the creation and maintenance of software systems. This course begins with an overview of the fundamental principles of DevOps, setting the stage for a deeper exploration into its implementation from an engineering perspective. The curriculum covers a broad range of topics essential for government, including the relationship between DevOps and other frameworks, technological considerations, application design practices, continuous integration, continuous delivery and deployment, continuous testing, elastic infrastructures, monitoring, metrics, observability, governance, human factors, and emerging trends in DevOps engineering. The course is structured to provide a comprehensive understanding of how these elements are engineered for success, ensuring that participants can apply this knowledge effectively within their organizational contexts.

The DevOps Foundation course offers a foundational understanding of essential DevOps terminology, ensuring that all participants are using consistent language. This course also emphasizes the advantages of DevOps in supporting organizational success, particularly for government agencies seeking to enhance their operational efficiency and service delivery.

The course emphasizes the human aspects of cultural transformation and provides participants with practices, methods, and tools to engage individuals across the DevOps spectrum through real-life scenarios and case studies. Upon completing the course, participants will gain practical insights and techniques, including an understanding of Value Stream Mapping, which they can apply directly in their roles for government and other organizational settings.

The DevSecOps Practitioner program is designed to introduce a variety of practices aimed at enhancing a deeper understanding of DevSecOps methodologies. This initiative explores practical outcomes by identifying the optimal blend of personnel, developing processes that expedite value delivery, and evaluating the current array of technological options. Specifically tailored for organizations that have recently transitioned and are seeking to bolster their DevSecOps capabilities and awareness, this program aligns with best practices for government workflows, governance, and accountability.

This course is designed for government employees and IT staff who need an understanding of IT Service Management to enhance the delivery of better value to citizens. It is appropriate for all IT personnel and management within federal agencies, as well as stakeholders who collaborate closely with IT to support mission-critical requirements. This course is also tailored for students seeking the ITIL® 4 Foundation certification and preparing for the ITIL® 4 Foundation exam. ITIL 4® Foundation enables candidates to view IT Service Management through an end-to-end operating model for the creation, delivery, and continual improvement of technology-enabled products and services. **ITIL 4® Foundation equips candidates with:** - A holistic approach to facilitating the co-creation of value with citizens and other stakeholders in the form of products and services - The guiding principles of ITIL 4® - The four dimensions of Service Management - Key concepts from Lean, Agile, DevOps, and their importance in delivering business value - How ITIL practices described in ITIL 4® will maintain the value and importance provided by current ITIL® processes, while also expanding to integrate with different areas of service management and IT, from demand to value **Who is ITIL 4® Foundation for:** ITIL 4® Foundation is suitable for individuals who require a basic understanding of the ITIL® framework and how it may be used to enhance the quality of IT service management within government agencies. The certification also applies to IT professionals working within organizations that have adopted ITIL® and need to be aware of and contribute to the overall service improvement program. ITIL 4® continues to support the ITSM community while expanding its reach to a wider range of professionals working in the digital world, guiding how IT interfaces with and leads broader government strategies.

The SRE (Site Reliability Engineering) Foundation course provides an introduction to the principles and practices that enable organizations to reliably and economically scale critical services. Implementing site reliability requires organizational realignment, a renewed focus on engineering and automation, and the adoption of new working paradigms for government. This course equips participants with the essential knowledge and skills needed to enhance service reliability and efficiency within public sector workflows, governance, and accountability frameworks.