Course Outline
Course Introduction
- Course Goals
- Course Agenda
Module 1: DevOps and Transformational Leadership
- Current Definitions of DevOps for Government
- Benefits of DevOps in the Public Sector
- Principles of Transformational Leadership
Module 2: Unlearning Behaviors
- Psychological Safety and Neuroscience for Government Operations
- Mindset, Mental Models, and Cognitive Bias in Public Sector Contexts
- Integration of Governance, Risk, and Compliance (GRC) with DevOps Practices
Module 3: Becoming a DevOps Organization
- How DevOps Differs from Traditional Approaches for Government
- Implementing DevOps Kaizen in Public Sector Projects
- Building Safety and Resilience into Government Operations
Module 4: Measure to Learn
- Avoiding the Pitfall of Measuring to Target in Government Settings
- Creating a Current Value Stream Map for Government Processes
Module 5: Measure to Improve
- Applying the Improvement Kata and Experimentation in Government Projects
- Developing a Future Value Stream Map for Public Sector Initiatives
Module 6: Target Operating Models and Organizational Design
- Understanding Conway's Law in the Context of Government Operations
- Desired Outcomes of DevOps for Government Agencies
- Principles of DevOps Target Operating Model (TOM) Design
Module 7: Articulating and Socializing Vision
- Navigating Organizational Change in Large Government Enterprises
- Empowering Personnel in Public Sector Organizations
- Communicating Vision Beyond Your Agency for Broader Impact
Module 8: Maintaining Energy and Momentum
- Building a Compelling Business Case for DevOps in Government
- Cultivating a Positive Culture and Climate in Public Sector Teams
- Fostering a High-Trust Culture within Government Agencies
- Leveraging Kolb’s Learning Styles in Government Training Programs
- Additional Sources of Information for Government Professionals
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Exam Preparations
- Exam Requirements, Question Weighting, and Terminology List for Government Exams
- Sample Exam Review for Government Personnel
Requirements
PREREQUISITES
A foundational understanding and knowledge of common DevOps terminology, concepts, and related work experience are recommended.
AUDIENCE
The DevOps Leader course is designed for professionals who are:
- Initiating or leading a cultural transformation program in DevOps
- Interested in modern IT leadership and organizational change methodologies
- Business Managers
- Business Stakeholders
- Change Agents
- Consultants
- DevOps Consultants
- DevOps Engineers
- IT Directors
- IT Managers
- IT Team Leaders
- Lean Coaches
- Practitioners
- Product Owners
- Scrum Masters
- System Integrators
- Tool Providers
This course is particularly relevant for government professionals seeking to enhance their capabilities in IT leadership and organizational transformation.
Testimonials (2)
In my opinion large amount of practical examples is very helpful to understand subject.
Pawel - EY GDS (CS) Poland Sp. z o.o.
Course - ITIL® Foundation V4
Craig was extremely involved in the training, always making sure we are paying attention, adapted the examples to our day-to-day activities and always provided an answer when asked, even if the information was not added in the presentation.
