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Course Outline

  • Examining DevOps
    • Defining the DevOps Approach
    • Relevance of DevOps for government
  • Foundational DevOps Principles
    • The Three Ways Framework
    • First Principle: Flow
    • The Theory of Constraints
    • Second Principle: Feedback
    • Third Principle: Continual Learning and Experimentation
    • Chaos Engineering
    • Organizations Dedicated to Learning
  • Essential DevOps Practices
    • Continuous Delivery
    • Site Reliability and Resilience Engineering
    • DevSecOps
    • ChatOps
    • Kanban Methodologies
  • Business and Technology Alignment Frameworks
    • Agile Methodologies
    • IT Service Management (ITSM)
    • Lean Principles
    • Safety Culture
    • Learning Organizations
    • Sociocracy/Holacracy Models
    • Continuous Funding Models
  • Culture, Behaviors, and Operating Models
    • Defining Organizational Culture
    • Behavioral Frameworks
    • Organizational Maturity Models
    • Target Operating Models
  • Automation and DevOps Toolchain Architecture
    • Continuous Integration/Continuous Delivery (CI/CD)
    • Cloud Infrastructure
    • Containers
    • Kubernetes
    • DevOps Toolchain Integration
  • Measurement, Metrics, and Reporting
    • The Importance of Accurate Metrics
    • Technical Performance Metrics
    • Business Outcome Metrics
    • Methods for Measuring and Reporting Metrics
  • Knowledge Sharing, Shadowing, and Evolution
    • Collaborative Platforms
    • Immersive and Experiential Learning
    • DevOps Leadership
    • Managing Evolving Change

Requirements

PREREQUISITES

Participants are advised to possess prior knowledge of information technology concepts and relevant professional experience.

AUDIENCE

This course is designed for a broad range of personnel, including management, operations staff, developers, and quality assurance professionals. It is particularly valuable for individuals seeking authoritative guidance on DevOps practices for government initiatives. Eligible participants include:

  • Staff engaged in IT development, operational support, or service management
  • Professionals requiring a comprehensive understanding of DevOps frameworks
  • Personnel operating within, or preparing to join, Agile Service Design environments
  • Critical roles such as Automation Architects, Application Developers, Business Analysts, Executive Managers, Stakeholders, Change Agents, Consultants, DevOps Engineers, Infrastructure Architects, Integration Specialists, IT Directors and Managers, Operations Leaders, Lean Coaches, Network Administrators, Project Managers, Release Engineers, Software Developers and Testers, System Administrators, Systems Engineers, System Integrators, and Tool Providers
 14 Hours

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