Site Reliability Engineering (SRE) Foundation® Training Course

OVERVIEW

The Site Reliability Engineering (SRE) Foundation course provides an introduction to the principles and practices that enable organizations to reliably and economically scale critical services. Introducing a site-reliability dimension necessitates organizational realignment, a renewed focus on engineering and automation, and the adoption of new working paradigms.

The course highlights the evolution of SRE and its future direction, equipping participants with practical methods and tools to engage stakeholders across the organization in reliability and stability. Through real-life scenarios and case studies, participants will gain tangible takeaways to implement upon returning to their offices, such as understanding, setting, and tracking Service Level Objectives (SLOs).

Developed by leveraging key SRE sources and engaging with thought leaders in the field, this course also works closely with organizations that have embraced SRE to extract best practices. It is designed to teach the essential principles and practices necessary for initiating SRE adoption.

This course prepares learners to successfully complete the SRE Foundation certification exam, which is governed and maintained by the DevOps Institute.

COURSE OBJECTIVES

The learning objectives for the SRE Foundation course include a practical understanding of:

• The history of SRE and its emergence at Google
• The interrelationship between SRE, DevOps, and other popular frameworks
• The fundamental principles behind SRE
• Service Level Objectives (SLOs) and their user-centric focus
• Service Level Indicators (SLIs) and the modern monitoring landscape
• Error budgets and associated error budget policies
• The impact of toil on organizational productivity
• Practical steps to reduce toil
• Observability as a metric for service health
• SRE tools, automation techniques, and the importance of security
• Anti-fragility, approaches to failure, and failure testing
• The organizational impact of introducing SRE

LEARNER MATERIALS

• Two days of instructor-led training and exercise facilitation
• A learner manual (an excellent post-class reference) including:
  • Course slides
  • Value-added resources
  • Glossary
• Participation in exercises and discussions designed to apply concepts
• Case studies
• Access to additional information sources and communities

CERTIFICATION EXAM

Successfully passing the 60-minute examination, which consists of 40 multiple-choice questions with a passing score of 65%, leads to the SRE (Site Reliability Engineering) Foundation certificate. This certification is governed and maintained by the DevOps Institute.

The SRE Foundation course is tailored for government agencies seeking to enhance their IT service reliability and efficiency, ensuring alignment with public sector workflows, governance, and accountability.