Site Reliability Engineering (SRE) Foundation® Training Course

Learn how to optimize testing, to test faster and still obtain good quality and a consistent stable result.

Gain insight into the definition of DevOps Engineering, its strategic importance, and the methodologies employed to engineer successful implementations.

The course begins with a brief review of foundational DevOps principles before transitioning to implementation strategies. Designed from an engineering perspective, the curriculum covers topics including the relationship between DevOps and other frameworks, relevant technologies, application design practices, continuous integration methods, continuous delivery and deployment, continuous testing, elastic infrastructure, monitoring, metrics, observability, governance, human factors, and emerging trends in DevOps engineering.

The DevOps Foundation course establishes a foundational understanding of core DevOps terminology, ensuring uniform communication across stakeholders while articulating the strategic advantages of DevOps for institutional efficacy and service delivery.

This course focuses on the human dynamics of cultural transformation, providing participants with the necessary practices, methods, and tools to engage personnel across the DevOps spectrum. The instruction utilizes real-life scenarios and case studies to illustrate these concepts. Upon completion, participants will have actionable insights, such as an understanding of Value Stream Mapping, to apply in their professional roles.

The DevSecOps Practitioner course introduces a range of practices for advancing to a more comprehensive understanding of DevSecOps. This module explores practical outcomes through finding the optimal balance of personnel, building processes to accelerate value, and comparing available technological options. It is tailored for recently transformed organizations seeking to enhance DevSecOps skills and awareness for government operations.

This course is designed for personnel who require a comprehensive understanding of IT Service Management to enhance the value delivered to stakeholders. It is appropriate for all IT staff, management officials, and customers who collaborate closely with IT units to support operational requirements. This course is also intended for candidates preparing for the ITIL® 4 Foundation certification and those seeking to prepare for the associated examination for government contexts.

ITIL 4® Foundation enables candidates to evaluate IT Service Management through an end-to-end operating model for the creation, delivery, and continual improvement of technology-enabled products and services.

ITIL 4® Foundation equips candidates with:

• A holistic approach to facilitating the co-creation of value with customers and other stakeholders through products and services
• The guiding principles established in ITIL 4®
• The four dimensions of Service Management
• Key concepts from Lean, Agile, and DevOps methodologies, and their relevance to delivering business value
• An understanding of how ITIL practices described in ITIL 4® will maintain the value and importance provided by current ITIL® processes, whilst expanding to integrate different areas of service management and IT, from demand to value

Who is ITIL 4® Foundation for:

ITIL 4® Foundation is suitable for individuals who require a foundational understanding of the ITIL® framework and how it may be utilized to enhance the quality of IT service management within an organization. The certification also applies to IT professionals who operate within an organization that has adopted ITIL® and need to contribute to the overall service improvement programme.

ITIL 4® continues to support the ITSM community while expanding to a wider range of professionals working in the digital environment, guiding how IT interfaces with, and leads, the wider business strategy.

The SRE Practitioner Certification Preparation program is a comprehensive training initiative that addresses advanced Site Reliability Engineering practices aligned with the official DevOps Institute curriculum, preparing participants for successful certification attainment.

This instructor-led, live training (available online or onsite) is designed for experienced DevOps and SRE professionals who seek to master advanced SRE practices and prepare for the DevOps Institute SRE Practitioner certification exam.

Upon completion of this training, participants will be able to:

• Identify and rectify common SRE anti-patterns.
• Define and manage SLIs, SLOs, and error budgets effectively.
• Design secure, fault-tolerant, and highly reliable systems.
• Implement advanced observability, automation, and incident response strategies.

Course Format

• Interactive lectures and structured discussions.
• Extensive exercises and practical application.
• Hands-on implementation in a live-lab environment.

Customization Options

• To request a customized training program tailored for government agencies, please contact us to arrange details.