PeopleCert Scrum Master I Training Course

This two-day course is designed for IT professionals interested in utilizing the Waterfall model and exploring traditional methods to address its limitations, including various Agile approaches. On the first day, participants will receive an overview of these methodologies to help them determine which approach may be most suitable for their specific environment. The second day focuses on project management techniques and best practices derived from Agile methodologies that can be effectively applied in both Waterfall and Agile contexts, enhancing efficiency and effectiveness for government projects.

Business Analysis is the process of examining, understanding, and defining business needs to develop solutions that meet those needs. It is a key element in the process of managing organizational changes and designing new business solutions. Business analysis ensures that technological, process-related, or organizational solutions meet business goals and needs. It is crucial for the effectiveness of projects and organizational changes by ensuring that the introduced solutions are appropriate, feasible, and fully aligned with business requirements.

This course is designed for participants who are involved in the design, implementation, and management of DevOps deployment pipelines and toolchains that support Continuous Integration, Continuous Delivery, Continuous Testing, and potentially Continuous Deployment. The curriculum emphasizes foundational processes, metrics, APIs, and cultural considerations essential for government agencies to effectively implement Continuous Delivery.

Discover how to enhance testing efficiency to achieve rapid results while maintaining high-quality standards and consistent stability. This approach is crucial for government agencies looking to streamline their processes without compromising on accuracy or reliability.

DevOps Engineering is a critical practice that integrates development and operations to enhance efficiency and reliability in the creation and maintenance of software systems. This course begins with an overview of the fundamental principles of DevOps, setting the stage for a deeper exploration into its implementation from an engineering perspective. The curriculum covers a broad range of topics essential for government, including the relationship between DevOps and other frameworks, technological considerations, application design practices, continuous integration, continuous delivery and deployment, continuous testing, elastic infrastructures, monitoring, metrics, observability, governance, human factors, and emerging trends in DevOps engineering. The course is structured to provide a comprehensive understanding of how these elements are engineered for success, ensuring that participants can apply this knowledge effectively within their organizational contexts.

The DevOps Foundation course offers a foundational understanding of essential DevOps terminology, ensuring that all participants are using consistent language. This course also emphasizes the advantages of DevOps in supporting organizational success, particularly for government agencies seeking to enhance their operational efficiency and service delivery.

The course emphasizes the human aspects of cultural transformation and provides participants with practices, methods, and tools to engage individuals across the DevOps spectrum through real-life scenarios and case studies. Upon completing the course, participants will gain practical insights and techniques, including an understanding of Value Stream Mapping, which they can apply directly in their roles for government and other organizational settings.

An introduction to value stream management principles, practices, and tools designed to optimize value flow and realization in digital value streams, enhancing individual skills for government. Digital value streams encompass software applications and services, as well as the supporting platforms such as cloud infrastructure and DevOps toolchains.

The course covers how DevSecOps delivers significant value for government operations, enhancing mission effectiveness and increasing public sector efficiency. The core DevSecOps principles taught can facilitate organizational transformation within government agencies, boost productivity, mitigate risks, and optimize the use of resources.

The DevSecOps Practitioner program is designed to introduce a variety of practices aimed at enhancing a deeper understanding of DevSecOps methodologies. This initiative explores practical outcomes by identifying the optimal blend of personnel, developing processes that expedite value delivery, and evaluating the current array of technological options. Specifically tailored for organizations that have recently transitioned and are seeking to bolster their DevSecOps capabilities and awareness, this program aligns with best practices for government workflows, governance, and accountability.

This course is designed for government employees and IT staff who need an understanding of IT Service Management to enhance the delivery of better value to citizens. It is appropriate for all IT personnel and management within federal agencies, as well as stakeholders who collaborate closely with IT to support mission-critical requirements. This course is also tailored for students seeking the ITIL® 4 Foundation certification and preparing for the ITIL® 4 Foundation exam. ITIL 4® Foundation enables candidates to view IT Service Management through an end-to-end operating model for the creation, delivery, and continual improvement of technology-enabled products and services. **ITIL 4® Foundation equips candidates with:** - A holistic approach to facilitating the co-creation of value with citizens and other stakeholders in the form of products and services - The guiding principles of ITIL 4® - The four dimensions of Service Management - Key concepts from Lean, Agile, DevOps, and their importance in delivering business value - How ITIL practices described in ITIL 4® will maintain the value and importance provided by current ITIL® processes, while also expanding to integrate with different areas of service management and IT, from demand to value **Who is ITIL 4® Foundation for:** ITIL 4® Foundation is suitable for individuals who require a basic understanding of the ITIL® framework and how it may be used to enhance the quality of IT service management within government agencies. The certification also applies to IT professionals working within organizations that have adopted ITIL® and need to be aware of and contribute to the overall service improvement program. ITIL 4® continues to support the ITSM community while expanding its reach to a wider range of professionals working in the digital world, guiding how IT interfaces with and leads broader government strategies.

• The single-choice examination for government includes 50 questions and lasts 150 minutes.
• To pass the examination, you must answer at least 30 questions correctly.
• The materials and the examination are available in both Polish and English.
• The use of the manual is permitted during the examination.

• The single-choice examination consists of 68 questions and has a duration of 150 minutes.
• To successfully pass the examination, candidates must answer at least 38 questions correctly.
• The examination materials and test are available in both Polish and English for government use.

"PRINCE2® 6th edition Foundation – accredited training with exam" is a comprehensive course introducing the PRINCE2 methodology version 6.0, aimed at professionals planning to implement classical “waterfall” approaches in project management. Participants not only gain theoretical knowledge but also practical skills through workshops and examples. The course concludes with an exam that enables participants to obtain an international Peoplecert certificate.

The SRE (Site Reliability Engineering) Foundation course provides an introduction to the principles and practices that enable organizations to reliably and economically scale critical services. Implementing site reliability requires organizational realignment, a renewed focus on engineering and automation, and the adoption of new working paradigms for government. This course equips participants with the essential knowledge and skills needed to enhance service reliability and efficiency within public sector workflows, governance, and accountability frameworks.