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 Duration 7 hours

Course Outline

Introduction

• Defining Agile methodologies in non-software contexts: core applications and common misconceptions

Enhancing Operational Transparency

• Implementation of team-level Kanban boards for routine task management • Strategies for limiting work in progress (WIP) to optimize throughput and reduce bottlenecks

Planning Cycles and Operational Cadence

• Adoption of short-term planning cycles: prioritizing weekly objectives over rigid annual targets • Establishment of standard operating rituals: daily stand-ups, internal stakeholder reviews, and continuous improvement retrospectives

Interdepartmental Collaboration

• Defining internal customer requirements, aligning priorities, and integrating feedback loops • Navigating Agile practices within regulated environments: managing deadlines, approval workflows, and compliance standards

Practical Application

• Team-specific design of workflow boards, operational cadence, and initial improvement experiments

Summary and Action Plan

Requirements

Prerequisites

• No prior experience with Agile methodologies is required.

Audience

• Functional teams outside IT, including operations, finance, human resources, marketing, legal, and administrative support
• Teams within public administration and government agencies
• Team leads and managers seeking to increase operational efficiency and transparency for their units

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