Microsoft 365: Building Advanced Knowledge Management Systems Training Course
Course Outline
Advanced Knowledge Management Concepts in Microsoft 365 for Government
- Principles of Structured Knowledge Management
- Designing Scalable Systems Using SharePoint and Teams for Government
- Leveraging Metadata, Versioning, and Document Libraries for Government
Building and Linking SharePoint Knowledge Repositories for Government
- Creating Interconnected SharePoint Sites and Document Libraries for Government
- Using Metadata Columns, Content Types, and Lookup Fields for Government
- Establishing Site Hierarchies and Cross-Site Navigation for Government
Designing Dynamic Dashboards with Power BI for Government
- Integrating SharePoint and Microsoft Lists Data with Power BI for Government
- Creating Real-Time Dashboards for Tracking Knowledge Assets for Government
- Designing KPIs and Visual Reports for Data-Driven Insights for Government
Customizing Knowledge Workflows with Power Automate for Government
- Automating Approval, Review, and Publishing Processes for Government
- Integrating Teams Notifications and Adaptive Cards for Government
- Building Multi-Step Flows for Document Lifecycle Management for Government
Creating and Managing Collaborative Content Ecosystems for Government
- Using Teams and OneNote for Collaborative Knowledge Capture for Government
- Integrating SharePoint Pages, Lists, and Planner Boards for Government
- Establishing Governance, Roles, and Permissions for Government
Maintaining and Optimizing Knowledge Systems for Government
- Implementing Data Retention, Archiving, and Compliance Policies for Government
- Performing Regular Audits and Metadata Updates for Government
- Improving System Performance and Reducing Content Redundancy for Government
Best Practices for Knowledge Management in Microsoft 365 for Government
- Review of Knowledge System Design Principles for Government
- Ensuring Consistency and Discoverability Across Content for Government
- Driving Adoption and Engagement Through User Experience Design for Government
Summary and Next Steps for Government
Requirements
- Proficiency with Microsoft 365 tools (SharePoint, Teams, and OneNote) for government
- Experience in knowledge management or content strategy
Audience
- Knowledge managers responsible for building structured information repositories
- Content strategists focused on developing interconnected knowledge systems
- IT professionals tasked with managing organizational knowledge within Microsoft 365
Runs with a minimum of 4 + people. For 1-to-1 or private group training, request a quote.
Microsoft 365: Building Advanced Knowledge Management Systems Training Course - Booking
Microsoft 365: Building Advanced Knowledge Management Systems Training Course - Enquiry
Microsoft 365: Building Advanced Knowledge Management Systems - Consultancy Enquiry
Upcoming Courses
Related Courses
Cloud & Datacenter Monitoring with System Center Operations Manager (10964-C)
35 HoursAbout This Course
This course equips participants with the skills necessary to deploy and configure System Center 2012 R2 Operations Manager. Through hands-on labs, students will learn:
• How to design and implement a System Center 2012 R2 Operations Manager Management Group.
• Techniques for upgrading and migrating from an existing Operations Manager 2007 R2 Management Group to System Center 2012 Operations Manager, System Center 2012 SP1 Operations Manager, and System Center 2012 R2 Operations Manager.
• Key elements of Management Packs, including Object Discoveries, Rules, Monitors, Targeting, Run As Accounts, and Run As Profiles. This includes the authoring of Management Packs.
• Methods for configuring fabric and application monitoring in System Center 2012 R2 Operations Manager, covering both datacenter and cloud resources such as networking, storage, and compute capabilities.
• Techniques for monitoring .NET and Java-based applications using Application Performance Monitoring.
• Strategies for end-to-end service monitoring, including synthetic transactions and Distributed Application Diagrams.
• Procedures for configuring Dashboards, Service Level Tracking Reporting, and the SharePoint Web Part to visualize key performance and availability metrics.
• Customization of the Operations Manager Console to meet the needs of various application support teams.
• Integration of Operations Manager with other System Center 2012 R2 components to extend monitoring to include critical business processes and procedures.
• Techniques for troubleshooting an Operations Manager Management Group and performing disaster recovery, such as database and management server recovery.
• Utilization of new features in System Center 2012 R2, including Integration with System Center Advisor, Team Foundation Server, IntelliTrace, and Managing Windows Azure.
Audience Profile
The primary audience for this course is cloud and datacenter administrators who are new to System Center 2012 R2 Operations Manager and are responsible for deploying, configuring, and operating it in their environments. The secondary audience includes cloud and datacenter administrators already familiar with Operations Manager and looking to upgrade their skills to include the latest features found in System Center 2012 Operations Manager, System Center 2012 SP1 Operations Manager, and System Center 2012 R2 Operations Manager.
At Course Completion
Upon completing this course, participants will be able to:
- Plan for the deployment of System Center 2012 R2 Operations Manager, including:
- Defining hardware and software requirements.
- Describing security considerations.
- Designing a highly available System Center and Microsoft SQL Server platform using Microsoft SQL Server AlwaysOn.
- Planning for migration and upgrade scenarios to System Center 2012 R2 Operations Manager.
- Customize the Operations Console with User Roles.
- Perform various methods of Agent deployment with System Center 2012 R2 Operations Manager.
- Implement key Management Pack concepts and elements, including Management Packs Templates.
- Configure Notifications, Reporting, and Service Level Tracking in System Center 2012 R2 Operations Manager.
- Set up the following:
- Audit Collection Services.
- Agentless Exception Monitoring.
- The Operations Manager SharePoint Web Part in System Center 2012 R2 Operations Manager.
- Configure Application Performance Monitoring and Network Device monitoring in System Center 2012 R2 Operations Manager.
- Create dashboards and widgets in System Center 2012 R2 Operations Manager.
- Explain the use of new cloud-based features, including System Center Global Service Monitor and System Center Advisor.
- Configure integration between System Center 2012 R2 Operations Manager and other System Center 2012 R2 components.
- Troubleshoot an Operations Manager Management Group.
- Perform disaster recovery in System Center 2012 R2 Operations Manager, ensuring continuity for government operations.
Virtualizing Enterprise Desktops and Apps (20694BC)
35 HoursAbout This Course
This five-day, hands-on training course is designed to provide a comprehensive overview of Microsoft virtual desktop technology. The course will compare and contrast various technologies with specific use cases and best practices. Participants will gain skills in managing, monitoring, supporting, and troubleshooting Windows-based desktop virtualization solutions, including Microsoft Application Virtualization (App-V) Service Pack 2 (SP2), Microsoft User Experience Virtualization (UE-V), and Virtual Desktop Infrastructure (VDI) as part of Windows Server 2012 R2. This training is tailored to align with the needs and workflows for government IT professionals.
Audience Profile
This course is intended for IT administrators and implementers in large and mid-sized organizations, including those in the public sector, who wish to gain hands-on experience with the latest Microsoft desktop and application virtualization technologies. Participants will learn how to plan, implement, and manage virtual infrastructure solutions based on these technologies.
At Course Completion
After completing this course, students will be able to:
- Describe desktop and application virtualization concepts and their benefits.
- Plan and implement user state virtualization for efficient data management.
- Plan and deploy App-V to streamline application delivery.
- Configure and manage App-V clients effectively.
- Administer and maintain application virtualization environments.
- Understand the process of application sequencing to ensure compatibility and performance.
- Set up client Hyper-V for enhanced virtualization capabilities.
- Plan and deploy session-based desktops for shared resource optimization.
- Publish and configure RemoteApp programs for seamless user experience.
- Develop strategies for pooled personal desktops to enhance user productivity.
- Implement pooled and personal desktop solutions for diverse organizational needs.
- Configure Remote Access to ensure secure connectivity.
- Monitor the health of VDI infrastructure to maintain optimal performance and reliability.