Course Outline
Advanced Knowledge Management Strategies in Microsoft 365
- Fundamentals of organized knowledge management frameworks
- Architecting scalable solutions utilizing SharePoint and Teams
- Utilizing metadata, version control, and document libraries for effective information governance
Constructing and Connecting SharePoint Knowledge Repositories
- Developing linked SharePoint sites and associated document libraries
- Implementing metadata columns, content types, and lookup fields for data integrity
- Defining site hierarchies and cross-site navigation pathways
Developing Dynamic Dashboards via Power BI
- Integrating data from SharePoint and Microsoft Lists with Power BI
- Generating real-time dashboards to monitor knowledge assets
- Designing key performance indicators (KPIs) and visual reports to support evidence-based decision-making for government agencies
Customizing Knowledge Workflows with Power Automate
- Automating approval, review, and publication processes
- Connecting Teams notifications and adaptive cards to streamline communication
- Developing multi-step workflows for comprehensive document lifecycle management
Establishing Collaborative Content Ecosystems
- Leveraging Teams and OneNote to facilitate collaborative knowledge capture
- Integrating SharePoint pages, Lists, and Planner boards to consolidate workflows
- Defining governance structures, roles, and access permissions
Sustaining and Optimizing Knowledge Management Systems
- Enforcing data retention, archiving, and regulatory compliance policies
- Conducting regular system audits and updating metadata standards
- Enhancing system performance and minimizing content duplication
Best Practices for Knowledge Management in Microsoft 365
- Review of core principles governing knowledge system architecture
- Ensuring consistency and discoverability across all content repositories
- Promoting adoption and user engagement through intentional experience design
Summary and Next Steps
Requirements
- Demonstrated competence with Microsoft 365 applications, including SharePoint, Teams, and OneNote.
- Relevant background in knowledge management or content strategy initiatives.
Audience
- Knowledge managers responsible for constructing structured information repositories.
- Content strategists focused on establishing interconnected knowledge frameworks.
- Information technology professionals overseeing organizational knowledge assets within the Microsoft 365 environment for government agencies.
Testimonials (2)
The basic structure of Power BI, its main functions, as well as some advanced functions
Alessandro Binaghi - Great Place to Work(R) Institute Italia Srl
Course - PL-300: Microsoft Power BI Data Analyst
Thank you for the informative and wonderful course. I would also like to thank the trainer Mr. Ahmed El Gendy for delivering the information in a very smooth and understandable manner. I have benefited greatly from this course and can confidently say that I now understand all the topics and can apply them practically.