Course Outline

Advanced Knowledge Management Concepts in Microsoft 365 for Government

  • Principles of Structured Knowledge Management
  • Designing Scalable Systems Using SharePoint and Teams for Government
  • Leveraging Metadata, Versioning, and Document Libraries for Government

Building and Linking SharePoint Knowledge Repositories for Government

  • Creating Interconnected SharePoint Sites and Document Libraries for Government
  • Using Metadata Columns, Content Types, and Lookup Fields for Government
  • Establishing Site Hierarchies and Cross-Site Navigation for Government

Designing Dynamic Dashboards with Power BI for Government

  • Integrating SharePoint and Microsoft Lists Data with Power BI for Government
  • Creating Real-Time Dashboards for Tracking Knowledge Assets for Government
  • Designing KPIs and Visual Reports for Data-Driven Insights for Government

Customizing Knowledge Workflows with Power Automate for Government

  • Automating Approval, Review, and Publishing Processes for Government
  • Integrating Teams Notifications and Adaptive Cards for Government
  • Building Multi-Step Flows for Document Lifecycle Management for Government

Creating and Managing Collaborative Content Ecosystems for Government

  • Using Teams and OneNote for Collaborative Knowledge Capture for Government
  • Integrating SharePoint Pages, Lists, and Planner Boards for Government
  • Establishing Governance, Roles, and Permissions for Government

Maintaining and Optimizing Knowledge Systems for Government

  • Implementing Data Retention, Archiving, and Compliance Policies for Government
  • Performing Regular Audits and Metadata Updates for Government
  • Improving System Performance and Reducing Content Redundancy for Government

Best Practices for Knowledge Management in Microsoft 365 for Government

  • Review of Knowledge System Design Principles for Government
  • Ensuring Consistency and Discoverability Across Content for Government
  • Driving Adoption and Engagement Through User Experience Design for Government

Summary and Next Steps for Government

Requirements

  • Proficiency with Microsoft 365 tools (SharePoint, Teams, and OneNote) for government
  • Experience in knowledge management or content strategy

Audience

  • Knowledge managers responsible for building structured information repositories
  • Content strategists focused on developing interconnected knowledge systems
  • IT professionals tasked with managing organizational knowledge within Microsoft 365
 14 Hours

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