Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
Initiating Engagement, Contextualizing Experience & Addressing Delivery Obstacles
- Course introductions and strategic overview
- Facilitated discussion on past performance and lessons learned
- Analysis of current programmatic and operational challenges
- Evolving paradigms in public sector service delivery for government
Digital Transformation & Public Service Modernization
- The contemporary landscape of governmental operations
- Digital-first strategies with accessible alternatives
- Maximizing public value in contrast to commercial objectives
- Defining attributes of effective digital government initiatives
- Leveraging digital services to enhance constituent outcomes
Agile Principles, Mindset & Lean Methodologies
- Fundamental agile values and guiding principles
- Emphasizing continuous improvement and learning
- Adaptability in response to changing requirements
- Distinguishing between adopting an agile mindset and implementing agile processes
- Fostering a culture of agility within federal agencies
Navigating Complexity & Selecting Appropriate Delivery Models
- Assessing complexity and uncertainty in project environments
- Traditional predictive delivery models
- Agile iterative delivery methods
- Flow-based production techniques
- Integrated hybrid strategies
- Application of the Cynefin Framework for decision-making
- Criteria for selecting suitable delivery frameworks for government projects
Maximizing Value Through Product-Centric Delivery
- Contrasting project-based versus product-based approaches
- Focusing on outcomes rather than mere outputs
- Mapping end-to-end value streams
- Cultivating product-centric leadership
- Developing Minimum Viable Products (MVPs)
- Executing incremental and iterative releases
- Sustaining continuous value delivery for constituents
Agile Team Structures, Roles & Leadership Expectations
- Composing cross-functional teams
- Defining the Product Owner role
- Responsibilities of Delivery Managers
- Functions of the Scrum Master
- Practices of servant leadership
- Establishing psychological safety within teams
- Promoting collaboration and workforce empowerment
The Scrum Framework
- Core tenets of Scrum
- Defined roles within the Scrum team
- Key Scrum artifacts
- Sprint planning procedures
- Stand-up meetings (Daily Scrum)
- Sprint review sessions
- Sprint retrospective analysis
- Implementing Scrum within government contexts
- Practical Scrum simulation exercises
Lean Kanban & Flow-Based Delivery Optimization
- Foundational principles of Kanban
- Kanban workflow activities
- Managing Work in Progress (WIP) limits
- Ensuring continuous delivery capabilities
- Measuring and optimizing cycle time
- Analyzing lead time metrics
- Evaluating throughput rates
- Identifying and eliminating process bottlenecks
Scaling Agile Across Government Operations
- Orchestrating multiple delivery teams
- Managing cross-team dependencies
- Aligning agile initiatives with portfolio strategy
- Implementing agile governance structures
- Fostering Communities of Practice
- Survey of established scaling frameworks
User-Centered Design & Requirements Management
- Conducting rigorous user needs analysis
- Navigating the Discovery, Alpha, Beta, and Live phases
- Practical user research simulations
- Utilizing story mapping techniques
- Drafting effective user stories
- Establishing clear acceptance criteria
- Defining "Ready" state standards
- Establishing "Done" state standards for deliverables
Planning, Prioritization & Estimation Techniques
- Managing the Product Backlog
- Strategic prioritization methodologies
- Planning Poker estimation sessions
- Relative estimation methods
- Understanding and utilizing team velocity
- Generating accurate forecasts
- Strategic roadmapping for government programs
Evaluating Delivery Success
- Key agile performance indicators
- Analyzing burn-down charts
- Analyzing burn-up charts
- Interpreting Cumulative Flow Diagrams
- Quantifying outcomes and public value delivery
Governance in Agile Government Environments
- Distinguishing effective governance from excessive bureaucracy
- Ensuring assurance, transparency, and accountability
- Comprehensive risk management strategies
- Financial oversight and governance mechanisms
Government Digital Service (GDS) Standards & Compliance
- The National Digital Strategy
- Overview of Government Digital Service frameworks
- Adherence to the Digital Service Standard
- Navigating the Service Manual guidelines
- Conducting formal service assessments
Cultivating an Agile Project Management Culture
- Assessing organizational maturity levels
- Identifying and capitalizing on quick wins
- Strategic planning for long-term transformation
- Executive leadership responsibilities
- Developing team capabilities and competencies
- Enhancing governance frameworks
- Establishing clear success metrics
Requirements
This instructional module is designed for current and prospective public sector project managers seeking to develop proficiency in agile methodologies for government applications.
21 Hours
Testimonials (3)
The training was very interactive which makes the learning experience better. I liked being able to practice the agile scenarios on the whiteboard in groups. I also liked how Craig mixed the groups up so you weren't always doing exercises with the same people.
Tracy
Course - Agile Project Management in the Public Sector
Scrum Refresher
Tyson Fazackerley
Course - Agile Project Management in the Public Sector
See above. I also found the activities really, really helpful to illustrate the theories and cement the concepts in my mind. Another thing that I really valued was the space he gave us to share our experiences with one another, to give real life examples to discuss and reinforce the learning he shared with us.
